Data Protection Specialist
3 days ago
We are seeking an experienced and skilled professional to lead our Backup Operations team. The ideal candidate will be responsible for ensuring data integrity, availability, and recoverability across all systems.
Key Responsibilities:- Manage day-to-day operations of backup and recovery environments across on-premise and cloud platforms.
- Lead and mentor a team of backup administrators and support staff to ensure high system availability and performance.
- Develop, enforce, and maintain backup policies, schedules, and procedures aligned with business continuity and disaster recovery strategies.
- Monitor backup jobs, investigate failures, and resolve issues in a timely manner to minimize risk and data loss.
- Collaborate with application, database, and infrastructure teams to meet and maintain data protection and retention requirements.
- Maintain comprehensive and up-to-date documentation of backup configurations, processes, and recovery procedures, aligned with industry standards.
- Provide evidence and support for internal and external audits across regions, ensuring timely and accurate responses.
- Ensure compliance with legal, regulatory, and internal data retention policies and audit requirements.
- Evaluate, recommend, and implement new technologies and tools to optimize backup performance, cost, and reliability.
- Provide regular reporting on backup status, capacity usage, risk assessments, and improvement opportunities to senior management.
- Lead and participate in disaster recovery drills, ensuring operational readiness for real-world incidents.
- Drive the creation, upkeep, and periodic review of Standard Operating Procedures (SOPs).
- Act as a primary liaison for audit activities related to backup operations, coordinating with internal and external auditors.
- Govern and oversee backup vendor teams responsible for BAU (Business As Usual) support, ensuring SLAs and KPIs are met.
- Plan and execute migration of global storage and backup resources, ensuring minimal disruption to business operations.
- Implement and monitor security measures to safeguard data from unauthorized access, physical threats, ransomware, and malware attacks.
- Oversee Incident, Change, and Problem Management processes related to backup operations, including CR evaluation.
- Manage vendor relationships, including service contracts, equipment maintenance, and support delivery.
- Monitor backup utilization, analyze trends, forecast future capacity, and plan accordingly.
- Govern regular backup testing initiatives and implement enhancements to reduce cost, time, and improve reliability.
Required qualifications include a degree or appropriate professional qualification. Additionally, certifications and training in backup technology domains such as ITIL are highly valued.
Experience: 10-12 years of experience in integrated IT backup solutions, manufacturing IT domain, and distributed IT teams across the globe. Mandatory knowledge includes backup management, VMware, server hardware management, and SLA tracking. Additional advantages include knowledge in Veritas, Actifio, Commvault, Spectrum Protect, GCP, AWS, and the pharma industry.
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