Strategic Project Coordinator

4 hours ago


Delhi, Delhi, India Bankai Infotech Full time

About Bankai Infotech

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We are a leading technology firm dedicated to delivering innovative solutions that drive business growth.

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Job Title: Strategic Project Coordinator

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Salary: ₹12,00,000 - ₹18,00,000 per annum (depending on experience)

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Job Description:

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Key Responsibilities:

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  • ">
  • Collaborate with project managers to track progress and ensure timely completion of projects">
  • Develop trend analysis for project data to inform decision-making">
  • Conduct customer surveys to understand sentiment and preferences">
  • Foster strong relationships with customers through regular meetings and communication">
  • Monitor support interactions and customer feedback to improve SLA compliance">
  • Analyze data to measure efficiency in resolving technical issues and improving CSAT">
  • Prepare and share reports on project portfolio and payment milestones">
  • Track and share progress updates with customers and stakeholders">
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Required Skills and Qualifications:

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Qualification:

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  • ">
  • Bachelor's degree in a relevant field such as business administration or project management">
  • Minimum 2-3 years of experience in project management">
  • Excellent verbal and written communication skills">
  • Strong research and reporting skills">
  • Proficiency in Microsoft Office applications">
  • Ability to work independently and collaboratively as part of a team">
  • Strong analytical and problem-solving skills">
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Benefits:

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Opportunities for Professional Growth:

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We offer a comprehensive training program to help you develop your skills and advance in your career.

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Recognition and Rewards:

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We recognize and reward outstanding performance and contributions to the team.

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Work-Life Balance:

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We prioritize work-life balance and provide flexible working arrangements to support your well-being.

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Languages:

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English (native language)

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Location:

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This role is based in [location], India

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About You:

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We're looking for a detail-oriented and organized individual who can thrive in a fast-paced environment.

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Tech Stack:

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We use a range of technologies including Excel, PowerPoint, and other Microsoft Office applications

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What We Offer:

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We offer a competitive salary, bonuses, and benefits package



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