Executive Leadership Opportunity

1 week ago


Chennai, Tamil Nadu, India Star Health Full time

Star Health and Allied Insurance Co. Ltd., a leading Indian health insurance company headquartered in Chennai, seeks an exceptional Senior Executive to spearhead key responsibilities.

About the Company

A pioneer in the health insurance sector since 2006, we offer innovative products catering to diverse customer needs, including health, personal accident, and travel insurance.

The Role

This dynamic position involves handling inbound calls and emails with professionalism, resolving customer inquiries and requests efficiently, and ensuring outstanding customer satisfaction.

  • Collaborate with internal teams for prompt order processing and delivery.
  • Elevate customer feedback as required.
  • Receive and address incoming calls from customers, hospitals, agents, sales managers, and branch managers.
  • Record customer complaints and requests accurately.
  • Support outbound calls to customers or claimants when necessary.
  • Foster end-to-end solutions for certain customers and internal departments based on claims and requests.

Ideal Candidate Profile

  • Demonstrate excellent interpersonal and written/verbal communication skills.
  • Showcase strong team leadership, managing multiple stakeholders effectively.
  • Exhibit a strong networker and relationship builder.
  • Mentor and coach high-performing teams successfully.
  • Preferably experienced, but freshers with potential are also encouraged to apply.
  • Languages: Hindi, Kannada, Malayalam, or Telugu for effective stakeholder liaison (*regional languages welcome*).
  • 12th pass or any degree/diploma (*candidates with pending arrears can apply*).

What We Offer

  • A renowned company with a proven track record of performance.
  • An opportunity to join a market leader in the insurance industry.
  • Flexible working options.

Compensation Package: ₹2,50,000 - ₹3,50,000 per annum (dependent on experience).



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