IT Infrastructure Systems Specialist

1 day ago


Hyderabad, Telangana, India Jukshio Full time

Job Title: IT Support Engineer

Location: Uppal, Hyderabad.

Department: IT Infrastructure

Reports To:

Job Type: Full-Time

Overview:

We are seeking a skilled IT Support Engineer to join our dynamic team at Jukshio. The ideal candidate will have a good background in managing and supporting Windows, MAC and Ubuntu environments, as well as experience with anti-virus solutions and Cososys Data Loss Prevention (DLP) systems.

Key Responsibilities:

  • IT Operations:

Troubleshoot and resolve technical issues efficiently, ensuring the smooth operation of IT systems and safeguarding data integrity.

Monitor and respond to security alerts (CrowdStrike Anti-Virus and DLP), and follow up with End-Users about activities triggered to the security system.

Provide technical support and troubleshooting for end-users, collaborating with other IT team members on projects and initiatives.

Maintain documentation for system configurations, procedures, and troubleshooting guides, ensuring compliance with organizational IT policies and industry regulations.

  • Asset Management:

Manage asset tracking and inventory management, utilizing proven experience in IT asset management principles, including lifecycle management and license compliance.

Ensure accurate records of assets, licenses, and system configurations to facilitate efficient maintenance and updates.

  • Qualifications:

The successful candidate will possess 2-3 years of experience in Windows, MAC, and Ubuntu systems administration, along with basic knowledge of anti-virus solutions and Cososys DLP.

A strong understanding of networking, security, and system management concepts is also essential, as is excellent problem-solving skills and ability to work under pressure.

Expected Salary Range: ₹800,000 - ₹1,200,000 per annum, based on qualifications and location.



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