Senior Mainframe Systems Programmer-zOS

1 month ago


Chennai, Tamil Nadu, India Ensono Full time

About Ensono

Ensono is a leading technology adviser and managed service provider. Our team of experts helps organizations optimize their systems across any hybrid environment, offering services such as consulting, mainframe and application modernization, public cloud migration, and cloud-native development. With certified experts in AWS, Azure, and Google Cloud, and recognized as Microsoft Datacenter Transformation Partner of the Year, Ensono has over 3500 associates globally and is headquartered in greater Chicago.

We care about your success, offering comprehensive strategic and managed services for mission-critical applications. Our Advisory and Consulting services can help upfront with an application strategy or find the right places for your applications – whether it's public, multi, or hybrid cloud, or mainframe. And because we span across all mission-critical platforms, we can meet you wherever you are in your digital transformation journey, with 24/7 support when you need it.

Job Role

  • Provide premium zOS system programming support and services to Ensono mainframe clients.
  • The successful candidate will perform mainframe zOS System administration tasks and tuning to support our customers' mainframe environments. The individual will need to work with vendor personnel to achieve timely solutions of zOS problems.

Key Responsibilities

  • Provide premium zOS system programming support and services to Ensono mainframe clients.
  • Perform mainframe zOS System administration tasks and tuning to support our customers' mainframe environments.
  • Fulfill customer service requests for mainframe zOS customers in a timely manner as they pertain to Mainframe zOS Operating systems and related products.
  • Provide primary support for reported problems related to zOS and related software products.
  • Support customer migration services (new customer transitions) as they pertain to zOS and related OEM software products.
  • Communicate to both customer and management the status of issues at intervals during resolution process.
  • Maintain documentation of issue cause, action, and resolution in the designated problem tracking system.

Requirements

  • Bachelor's degree required and/or equivalent work experience.
  • 8+ years of professional experience in zOS systems programming support, working with zOS.

Technical Key Skills

  • Thorough understanding of mainframe operating system principles and subsystem components.
  • Experience in building new zOS Environment.
  • Experience with configuring and managing zOS in a parallel sysplex environments, CFRM policies.
  • Understanding on JES2/JES3 Architecture & components and customization.
  • Ability to work independently and take responsibility for zOS system and other subsystem recovery including critical OEM products.
  • Experience using various system monitoring software in problem determination, particularly for performance/response problems.
  • Able to perform Stand-alone and SVC dumps to aid vendor diagnostics.

Good to Have Skills

  • Ability to develop innovation, strategies, processes, and best practices in software management.
  • Support planned (disaster recovery) and unplanned (emergency) database recovery activities.
  • Knowledgeable in best practices of software management, maintenance, and documentation.
  • Experience with establishing policies and procedures pertaining to database management, DR, security, maintenance, and utilization.
  • Ability to evaluate change requests and determine impact to assigned clients and troubleshooting and solving production database issues.


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