Store Operations Specialist
4 weeks ago
About Hunarstreet Technologies
We are seeking a highly skilled and experienced Store Operations Specialist to join our team. As a Store Operations Specialist, you will be responsible for delivering exceptional customer service and ensuring a seamless shopping experience for our customers.
Key Responsibilities:
- Engage with customers to provide a personalized shopping experience
- Help clients design their shirts based on their tastes and preferences
- Understand customer issues and develop solutions to pre-empt customer needs and questions
- Update systems with orders and customer details, and communicate with the production team on order fulfillment
- Provide customer care through email and phone as required
- Liaise with in-store master tailors to take measurements and fix individual customer issues
- Manage daily cash and bank transactions
- Contribute to visual merchandising and store display
About You
We are looking for a candidate with 3 years of experience in customer service in the hospitality sector. Any experience in retail is a bonus. You should be proficient in MS Office, Excel, Word, and email. You should have exceptional communication skills, both written and verbal, and be customer service-oriented with a natural desire to care for the needs of others.
Requirements:
- 3 years of experience in customer service in the hospitality sector
- Proficient in MS Office, Excel, Word, and email
- Exceptional communication skills, both written and verbal
- Customer service-oriented with a natural desire to care for the needs of others
Preferred Qualifications:
- Knowledge and passion for men's fashion and style trends
- Knowledge about men's tailoring, pattern design, garment alterations, and fabrics
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