Customer Service Liaison
4 weeks ago
### Key Responsibilities
- Building and maintaining profitable relationships with key customers.
- Overseeing the relationship with customers handled by your team.
- Resolving customer queries quickly and efficiently.
- Understanding key customer individual needs and addressing them.
- Maintaining a positive attitude focused on customer satisfaction.
### Required Skills
- Good communication skills in both verbal and written communication.
- Self-motivation to achieve customer satisfaction goals.
- Sound knowledge of English and Hindi languages.
### About the Role
As a Customer Service Executive, you will play a crucial role in building and maintaining relationships with key customers. You will oversee the relationship with customers handled by your team and ensure that their queries are resolved quickly and efficiently. You will also be responsible for understanding key customer individual needs and addressing them. If you are a team player with leadership skills and a positive attitude, this role is perfect for you.
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