Patient Engagement Specialist
3 hours ago
The Patient Engagement Specialist is a pivotal role at 3D Ortho Solutions, facilitating seamless communication and coordination between patients and our clinic.
Patient Interaction: This position focuses on enhancing patient satisfaction by managing inquiries, scheduling appointments, and educating patients about treatments and payment options.
Follow-Up & Retention: The specialist ensures patients attend appointments, resolves concerns, and encourages continued care through effective follow-up and retention strategies.
Lead Conversion: By following up on leads, explaining treatments, and converting inquiries into consultations, the specialist plays a crucial role in driving business growth.
Patient Records: Accurate records are maintained, and the CRM is updated with patient interactions to ensure informed decision-making.
Marketing Support: The specialist assists with marketing campaigns, nurtures leads, and provides valuable feedback on patient preferences.
Communication: Liaising between patients, clinic staff, and labs is essential for smooth operations and delivering exceptional patient experiences.
Benefits: A competitive salary of approximately $65,000 per year and a supportive work environment make this role an attractive opportunity.
About Our Company: At 3D Ortho Solutions, we prioritize patient satisfaction and strive to deliver innovative solutions in orthodontics. We're committed to fostering a positive work environment that encourages growth and collaboration.
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