Patient Engagement Specialist

3 hours ago


India 3D Ortho Solutions Full time

The Patient Engagement Specialist is a pivotal role at 3D Ortho Solutions, facilitating seamless communication and coordination between patients and our clinic.

Patient Interaction: This position focuses on enhancing patient satisfaction by managing inquiries, scheduling appointments, and educating patients about treatments and payment options.

Follow-Up & Retention: The specialist ensures patients attend appointments, resolves concerns, and encourages continued care through effective follow-up and retention strategies.

Lead Conversion: By following up on leads, explaining treatments, and converting inquiries into consultations, the specialist plays a crucial role in driving business growth.

Patient Records: Accurate records are maintained, and the CRM is updated with patient interactions to ensure informed decision-making.

Marketing Support: The specialist assists with marketing campaigns, nurtures leads, and provides valuable feedback on patient preferences.

Communication: Liaising between patients, clinic staff, and labs is essential for smooth operations and delivering exceptional patient experiences.

Benefits: A competitive salary of approximately $65,000 per year and a supportive work environment make this role an attractive opportunity.

About Our Company: At 3D Ortho Solutions, we prioritize patient satisfaction and strive to deliver innovative solutions in orthodontics. We're committed to fostering a positive work environment that encourages growth and collaboration.



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