Customer Service Team Member
2 weeks ago
Job Title: Customer Service Team Member - Response & Resolution
Vodafone Idea Limited is a leading telecom service provider in India, offering pan India Voice and Data services across 2G, 3G and 4G platforms.
Role: The Response & Resolution Team Member is responsible for coordinating and managing the closure of customer issues referred to the circle from the partner team.
Key Responsibilities:
- Coordinate and manage the closure of customer issues referred to the circle from the partner team.
- Execute circle-specific issues at circle recommended by Proactive Resolution CoE.
- Manage circle-specific Regulatory compliances pertaining to CC & BO Operations.
Requirements:
- Knowledge and subject matter expertise around VIL processes and systems.
- Excellent analytical skills to identify process/product gaps and provide resolution.
- Good coordination and influencing skills.
- 2-3 years of work experience with at least 1 year in the telecom domain.
Vodafone Idea Limited is committed to delivering delightful customer experiences and contributing to creating a truly 'Digital India' by enabling millions of citizens to connect and build a better tomorrow.
-
Customer Service Team Member
3 weeks ago
Mohali, Punjab, India Vodafone Idea Limited Full timeJob DescriptionAs a key member of the Response & Resolution Team at Vodafone Idea Limited, you will play a critical role in ensuring that our customers receive timely and effective resolutions to their issues. This includes coordinating with various teams and functions to identify and address customer complaints, as well as managing regulatory compliances...
-
Customer Service Team Member
3 weeks ago
Mohali, Punjab, India Vodafone Idea Limited Full timeVodafone Idea Limited is a leading telecom service provider in India, offering pan-India voice and data services across 2G, 3G, and 4G platforms. The company aims to deliver delightful customer experiences and contribute to a truly 'Digital India' by enabling millions of citizens to connect and build a better tomorrow.Key Responsibilities:Coordinate and...
-
Customer Service Team Lead
2 weeks ago
Mohali, Punjab, India Snaphunt Full timeThe Job PostingRole OverviewWe are seeking a skilled Customer Service Team Lead to join our IT Services team. The successful candidate will be responsible for handling inbound calls and emails, resolving customer inquiries, and working with internal teams to ensure prompt and accurate order processing.Key ResponsibilitiesHandle customer inquiries in a...
-
Team Member
3 weeks ago
Mohali, Punjab, India TaskUs Full timeAbout TaskUs: TaskUs is a leading provider of outsourced digital services and next-generation customer experience solutions for fast-growing technology companies. Our mission is to help clients represent, protect, and grow their brands in a rapidly changing world.Our Value Proposition: We offer a unique blend of technology expertise and human-centric...
-
Customer Experience Team Member
3 weeks ago
Mohali, Punjab, India TaskUs Full timeAbout TaskUs: TaskUs is a leading provider of outsourced digital services, delivering exceptional customer experiences to innovative technology companies. Leveraging a cloud-based infrastructure, TaskUs serves clients across the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech,...
-
Customer Service Representative
2 weeks ago
Mohali, Punjab, India Vodafone Idea Limited Full timeJob Title: Response and Resolution Team MemberAt Vodafone Idea Limited, we are committed to delivering delightful customer experiences and contributing towards creating a truly 'Digital India'. We are seeking a skilled Response and Resolution Team Member to join our team.Key Responsibilities:Coordinate and manage closure of all customer issues referred to...
-
Customer Service Representative
4 weeks ago
Mohali, Punjab, India Wizaltia Hr Solutions Full timeJob Title: Customer Care ExecutiveWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Care Executive at Wizaltia Hr Solutions. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving customer queries, and contributing to the overall success...
-
Customer Service Representative
4 weeks ago
Mohali, Punjab, India Snaphunt Full timeThe OpportunityWe are seeking a skilled Customer Service Representative to join our IT Services team. As a key member of our team, you will be responsible for handling inbound calls and emails in a professional manner, resolving customer inquiries and requests, and ensuring strong customer satisfaction.The RoleHandle customer inquiries and requests via phone...
-
Channel Operations Team Member
4 weeks ago
Mohali, Punjab, India Vodafone Idea Limited Full timeVodafone Idea Limited is a leading telecom service provider in India, offering pan-India voice and data services across 2G, 3G, and 4G platforms. The company is committed to delivering delightful customer experiences and contributing to the creation of a truly 'Digital India' by enabling millions of citizens to connect and build a better tomorrow.RoleChannel...
-
Customer Service Representative
3 weeks ago
Mohali, Punjab, India Snaphunt Full timeThe OpportunityWe are seeking a skilled Customer Service Representative to join our IT Services team. As a key member of our team, you will be responsible for handling inbound calls and emails in a professional manner, resolving customer inquiries and requests, and ensuring strong customer satisfaction.The RoleHandle inbound calls and emails in a...
-
Customer Service Representative
4 weeks ago
Mohali, Punjab, India Augmentive Business 7 Solution Private Limited Full timeJob Description:We are seeking a highly skilled Customer Service Representative to join our team at Augmentive Business 7 Solution Private Limited. As a Customer Service Representative, you will be responsible for handling customer inquiries and resolving issues via phone, email, and chat.Key Responsibilities:Provide exceptional customer service to ensure...
-
Team Member
4 weeks ago
Mohali, Punjab, India TaskUs Full timeAbout TaskUs:TaskUs is a leading provider of outsourced digital services, empowering fast-growing technology companies to represent, protect, and grow their brands. Leveraging a cloud-based infrastructure, we serve clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech,...
-
Customer Service Representative
3 weeks ago
Mohali, Punjab, India Augmentive Business 7 Solution Private Limited Full timeJob Profile: We are seeking a skilled Customer Service Representative to join our team at Augmentive Business 7 Solution Private Limited. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients through various communication channels.Key Responsibilities:Resolve customer inquiries and complaints in...
-
Customer Service Representative
1 month ago
Mohali, Punjab, India Snaphunt Full timeThe OpportunityWe are seeking a skilled Customer Service Representative to join our team at Snaphunt. As a key member of our IT Services team, you will be responsible for delivering exceptional customer experiences through effective communication, problem-solving, and collaboration.Key Responsibilities:Provide timely and professional responses to customer...
-
Customer Service Representative
2 weeks ago
Mohali, Punjab, India Skyway Solution Full timeWe are seeking a skilled Customer Service Representative to join our team at Skyway Solution. As a key member of our International Voice Process team, you will be responsible for handling inbound calls and emails in a professional manner, resolving customer inquiries and requests, and ensuring strong customer satisfaction.Key Responsibilities:Handling...
-
Customer Service Representative
3 weeks ago
Mohali, Punjab, India Wizaltia Hr Solutions Full timeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. This role involves handling inbound and outbound customer calls, resolving issues and queries in a professional manner, and maintaining high levels of customer satisfaction.Key Responsibilities:Customer Call Handling: Handle inbound and...
-
Customer Service Representative
1 month ago
Mohali, Punjab, India Skyway Solution Full timeWe are seeking a skilled Customer Service Representative to join our team at Skyway Solution. As a key member of our customer support team, you will be responsible for handling inbound calls and emails in a professional manner, resolving customer inquiries and requests, and ensuring strong customer satisfaction.Key Responsibilities:Handle inbound calls and...
-
TaskUs Team Member
3 weeks ago
Mohali, Punjab, India TaskUs Full timeAbout TaskUs:TaskUs is a leading provider of outsourced digital services, delivering exceptional customer experiences to fast-growing technology companies. Our cloud-based infrastructure enables us to serve clients across various sectors, including social media, e-commerce, gaming, and more.Our People First culture has driven our global expansion to...
-
Customer Service Representative
3 weeks ago
Mohali, Punjab, India Suffescom Solutions Pvt. Ltd. Full timeJob Title: Customer Service RepresentativeJob Summary:We are seeking a skilled Customer Service Representative to join our team at Suffescom Solutions Pvt. Ltd. The ideal candidate will be responsible for providing exceptional customer support and resolving technical issues in a timely and professional manner.Key Responsibilities:Respond to customer...
-
Customer Service Representative
3 weeks ago
Mohali, Punjab, India Wizaltia Hr Solutions Full timeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Care Executive. The ideal candidate will possess excellent communication skills, both written and verbal, and have the ability to handle customer queries effectively.Key Responsibilities:Handle inbound and outbound customer calls and provide prompt...