Insurance Operations Manager

2 weeks ago


Noida, Uttar Pradesh, India Genpact Full time
About the Role

We are inviting applications for a highly skilled and experienced Insurance Operations Manager to join our team at Genpact. This role is perfect for those who have a passion for driving business growth and delivering exceptional results in the insurance industry.

Key Responsibilities
  • Develop and lead high-performing teams to achieve service level targets, providing mentorship and guidance to direct reports.
  • Lead weekly/monthly/quarterly discussions with partners to drive operations excellence.
  • Ensure transparency around priorities and goals, fostering collaboration across business and technical communities.
  • Identify and mitigate risks, developing contingency strategies and plans for staffing changes.
  • Manage FTE levels based on budget requirements and direction provided.
Requirements
  • Minimum qualifications: Graduate from a recognized university (except Technical) and team leading/people management experience.
  • PREFERRED QUALIFICATIONS:
    • Excellent analytical skills.
    • P&C Insurance knowledge.
    • Ability to multitask and prioritize activities.
    • Strong customer service orientation.
    Estimated Salary: $85,000 - $110,000 per year


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