Insurance Operations Manager
2 weeks ago
We are inviting applications for a highly skilled and experienced Insurance Operations Manager to join our team at Genpact. This role is perfect for those who have a passion for driving business growth and delivering exceptional results in the insurance industry.
Key Responsibilities- Develop and lead high-performing teams to achieve service level targets, providing mentorship and guidance to direct reports.
- Lead weekly/monthly/quarterly discussions with partners to drive operations excellence.
- Ensure transparency around priorities and goals, fostering collaboration across business and technical communities.
- Identify and mitigate risks, developing contingency strategies and plans for staffing changes.
- Manage FTE levels based on budget requirements and direction provided.
- Minimum qualifications: Graduate from a recognized university (except Technical) and team leading/people management experience.
- PREFERRED QUALIFICATIONS:
- Excellent analytical skills.
- P&C Insurance knowledge.
- Ability to multitask and prioritize activities.
- Strong customer service orientation.
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