Customer Experience Coordinator and Event Operations Specialist

7 days ago


Pune, Maharashtra, India Hafla | حفلة Full time
About Hafla

Hafla is an international contact support center that offers a blended process of voice inbound/outbound and chat. We are seeking a Customer Support Specialist and Event Planner to join our team.

What We Need
  • Excellent Communication Skills: Strong written and verbal skills in English are essential for this role.
  • Customer-Centric Mindset: You must have a passion for providing outstanding support to customers.
  • Problem-Solving Ability: You should enjoy tackling challenges with effective solutions.
  • Team Player: Collaboration is key to our success, so you must be able to work effectively with others.
What We Offer
  • International Brand Association: As part of our team, you will be associated with an international brand in the vibrant events industry.
  • Excellent Growth Opportunities: We are committed to your professional development and offer opportunities for growth.
  • Innovative Work Environment: Our management team values creativity and supports a supportive work environment.
Preferred Candidates
  • Customer Support
  • CRM skills/Client servicing
  • International Sales
  • Event management (domestic or international)
  • Hospitality management
  • Aviation
Benefits
  • Competitive Salary: Up to ₹4.5 LPA + monthly variables/incentives.
  • Flexible Shifts: Day or evening shifts, 9 hours/5 days a week.
  • Location: Viman Nagar, Pune.


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