Atlassian Solutions Specialist

5 days ago

Erode, Tamil Nadu, India beBeeAdministration Full time ₹ 15,00,000 - ₹ 25,00,000
Job Title: Atlassian Administrator

We are seeking an experienced Atlassian administrator to fill a key role in our organization.

Key Responsibilities:
  • Collaborate with Senior Technical Management, Product Owners, and Project Managers to develop, design, and implement requirements.
  • Work with stakeholders to deliver service improvements without unnecessary investment in new products by working smarter and providing better tools and use of existing product set.
  • Improve alignment of Technology solutions with Operational areas to focus on practical delivery of solutions architecture.
  • Act as Subject Matter Expert (SME) for Atlassian Jira and Confluence and related Add-ons.
  • Provide Ownership and regular updates of issues including supporting users with best practice advice until request has been resolved.
  • Evaluate, diagnose, research, analyze, and provide solutions to simple and medium-complexity problems encountered.
  • Proactively plan to assess new upcoming features on cloud and communicate to users wherever applicable.
  • Ensure operational requirements are matched in the delivery of services around standards and engineering.
  • Owns and manages users access permissions per security guidelines.
  • Ensures effective communication across the department and across geographically dispersed teams.
Required Skills & Qualifications:
  • Extensive expertise in analyzing, troubleshooting, implementing, and supporting Jira and Confluence Cloud.
  • Demonstrated ability in managing Jira Cloud and Confluence Cloud within a professional environment.
  • Acquaintance with Agile methodologies and cloud-based project management tools.
  • Comprehensive understanding of security policies, user management, best practices, design, usage, implementation, and troubleshooting.
  • Exceptional analytical and troubleshooting skills in a cloud-based setting.
  • Proficiency in Shell, Python, and Groovy scripting for automating tasks to minimize manual workload.
  • Strong knowledge in creating reports on Jira Dashboards and EazyBI.
  • Outstanding implementation skills in managing Jira custom fields, workflow management, and developing common templates.
  • Considerable experience in integrating Jira and Confluence with third-party tools.
  • Proficient in cost optimization by identifying and substituting unnecessary plugins with cloud-native features.

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