Lead Knowledge Management Specialist

6 days ago


Vizag, Andhra Pradesh, India WNS Full time

WNS is a leading Business Process Management company seeking an experienced Lead Knowledge Management Specialist to join our team. In this role, you will play a crucial part in driving cutting-edge knowledge management practices that meet and exceed business goals.

Job Overview

The Lead Knowledge Management Specialist will be responsible for developing and implementing knowledge management strategies to ensure effective training delivery and continuous improvement. This includes identifying training needs and gaps within the organization through knowledge audits and assessments.

Key Responsibilities:
  • Develop and Implement knowledge management strategies to ensure effective training delivery and continuous improvement
  • Identify training needs and gaps within the organization through knowledge audits and assessments
  • Create and maintain a centralized repository of training materials, resources, and best practices for easy access and utilization
  • Collaborate with subject matter experts to capture, document, and organize tacit knowledge into structured formats for training purposes
  • Stay updated on industry trends, technology, and best practices related to knowledge management and training methodologies
  • Provide guidance and support trainers and facilitators in utilizing knowledge management tools and techniques to enhance their training delivery
  • Conduct regular reviews and evaluation of knowledge management processes and systems to ensure alignment with organizational objectives and goals
  • Collaborate with cross-functional teams to integrate knowledge management principles into various training programs and initiatives across the organization
  • Drive training-related change management and compliance programs for the Account
  • Drive content management and instructional design with the latest technology and practices
What We Offer

We offer a competitive salary of $80,000 - $110,000 per annum, depending on experience, as well as a comprehensive benefits package, including health insurance, retirement plan, and paid time off. If you are a motivated and experienced professional looking to take your career to the next level, we encourage you to apply.



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