Operations Specialist for Hotel Revenue Growth

1 day ago


India Atica Global Full time

Unlock Your Potential in Hotel Revenue Success

About Atica Global:

We are the fastest-growing hotel revenue success solution provider in the USA, serving clients across top brands and major markets. Our expertise lies in sales management, revenue management, and digital channel management, empowering hotels to thrive in a competitive market.

Headquartered in Pune, we're funded by top investors in India and have a strong presence in the USA. Our goal is to help hotels grow their annual revenues and stay ahead of the competition.

Key Highlights:

  • Work from our office in Yerwada, Pune
  • Fresher candidates encouraged to apply
  • US Shift (Wednesday to Sunday) with a stipend of 15,000 per month

Your Role:

As an Operations Specialist, you will be responsible for executing assigned tasks with high accuracy, supporting specialists and managers with larger projects, adhering to Standard Operating Procedures, and utilizing CRM systems and internal tools efficiently.

Responsibilities:

  • Task Execution: Complete data entry, RFP answering, report generation, and process execution
  • Support Functions: Assist Specialists and Managers with larger projects
  • Process Adherence: Follow established SOPs for consistency and reliability
  • Tool Usage: Utilize CRM systems, reporting platforms, and internal tools

KPIs:

  • Task Accuracy: Low error rates in data entry and reporting
  • Efficiency: Ability to complete tasks within set timeframes
  • Adaptability: Quick learning and adoption of new tools and processes
  • Collaboration: Positive feedback from team members and departments on support provided
  • Proactivity: Identification and reporting of potential issues or areas for improvement

At Atica Global, we are an equal opportunity employer and welcome candidates from diverse backgrounds to apply.



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