IT Professional

4 weeks ago


Bengaluru, Karnataka, India NTT Full time

About the Role

The Senior Cloud Technical Specialist will play a key role in providing expert-level technical support to clients in the area of cloud networking. This includes designing, implementing, and troubleshooting complex routing and switching environments.

Responsibilities will include:

  • Design and Implementation
    • Design and implement Azure-based network solutions, including Virtual Networks (VNets), Azure Firewall, Network Security Groups (NSGs), and VPN Gateway.
    • Optimize Azure networking architecture for performance, security, cost-efficiency, and scalability.
  • Support and Troubleshooting
    • Provide remote technical support to clients, identifying and resolving technical incidents and problems.
    • Analyze service records against agreed service levels regularly to identify actions required to maintain or improve levels of service.
  • Knowledge and Attributes
    • Advanced knowledge of technical documentation, management agent concepts, redundancy concepts, and remote console architecture within supported technical domain.
    • Excellent attention to detail, analytical and logical thinking, and communication skills.

Requirements

The successful candidate will have:

  • Advanced experience in networking technologies, including routing, switching, and wireless.
  • Professional-level certification in different networking technologies, such as Cisco, Juniper, and Aruba.

About NTT DATA

NTT DATA is a trusted global innovator of business and technology services, committed to helping clients innovate, optimize, and transform for long-term success.

We are an Equal Opportunity Employer with a global culture that embraces diversity and provides an environment free of unfair discrimination and harassment.



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