Strategic Business Solutions Specialist
3 weeks ago
Job Title: Business Analyst
Capgemini is seeking a skilled Business Analyst to join our team. In this role, you will be responsible for analyzing business needs and developing solutions to meet those needs.
Key Responsibilities:
- Analyze business needs and develop solutions to meet those needs.
- Collaborate with cross-functional teams to identify and prioritize business requirements.
- Develop and maintain efficient customer portal support and feedback channels.
- Design and maintain efficient customer portal support and feedback channels.
- Perform research and interviews to determine IT business requirements and translate them into specifications for technical projects.
Requirements:
- 5+ years of work experience as Business Analyst.
- Ability to effectively influence and lead multiple levels of an organization through functional boundaries.
- Solid knowledge of relevant technology concepts (e.g. client-server, relational databases, and web-based architectures).
- Exposure to Cloud applications, technical requirements, API requirements and Data mapping experience.
- Ability to design and maintain efficient customer portal support and feedback channels.
- Must have a solid working knowledge of Business Intelligence concepts (e.g. reporting, querying software, spreadsheets, dashboards, and data mining).
- Strong communication skills, including prioritizing, problem solving and interpersonal relationship building.
- Proven time management cum organization skills (must be able to prioritize workload and meet deadlines).
- Exceptional communication skills - both written and verbal.
- Excellent analytical and abstract reasoning skills, as well as problem solving ability.
- Must be a team player and able to work with and through others.
- Experience with developing taxonomy, terms and definitions, and controlled vocabularies.
Secondary Skills:
- Focusing on the people side of change in the area of systems and technology, processes, job roles, and skills, as well as organizational structures.
- Increasing employee engagement, and in the same vein empowering senior management as change sponsors.
- Working to drive ultimate utilization, faster adoption, and higher proficiency on change impacted on personnel in the organization for business results to be achieved.
- Understanding of business process related to Lending, Origination, Collection, Credit Risk, BNPL, and Fraud.
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