Cloud Engineering Leader

13 hours ago


Bengaluru, Karnataka, India Observe Full time

Company Overview

About Observe.AI:
Observe.AI is a cutting-edge technology firm that revolutionizes contact center performance with its innovative live conversation intelligence platform. Built on the most accurate AI engine in the industry, Observe.AI empowers businesses to uncover valuable insights from 100% of customer interactions and optimize frontline team performance through coaching and workflow automation.

We are trusted by hundreds of customers and partners, including prominent names like Pearson, Accolade, Group 1 Automotive, Southeast Trans, and Public Storage. Our recent $125 million Series C funding, led by Softbank Vision Fund 2, brings our total funding to date to $213M, backed by esteemed investors such as Menlo Ventures, Next47, NGP Capital, Emergent Ventures, Scale Ventures, Nexus Ventures, and Y-Combinator.

Compensation and Benefits

We offer an attractive compensation package, including excellent medical insurance options and free online doctor consultations. You will also enjoy yearly privilege and sick leaves as per Karnataka S&E Act, generous holidays (National and Festive) recognition and parental leave policies, and a learning & development fund to support your continuous learning journey and professional development. Plus, you'll have access to flexible benefit plans for tax exemptions.

Job Description

We're seeking a talented senior engineer to fill the role of Cloud Engineering Leader at Observe.AI. As a key member of our technical team, you will design and develop complex cloud-based systems using modern software development practices and technologies. Your primary responsibilities include leading the design and development of scalable, secure, and multi-tenant platforms, defining and implementing software architecture and design patterns, developing technical strategies and roadmaps, and mentoring junior engineers.

Required Skills and Qualifications

To succeed in this role, you'll need:

  • Bachelor's or Master's degree in Computer Science
  • 10+ years of experience in software engineering, with a focus on large-scale distributed systems
  • Strong programming skills in one or more languages, such as Java, Python, etc.
  • Proven experience in software architecture and design, with a deep understanding of software design patterns and principles
  • Up-to-date knowledge of evolving technologies and the ability to guide the team toward evaluating and adopting cutting-edge technologies
  • Excellent communication and collaboration skills, with a track record of working effectively with cross-functional teams
  • Strong problem-solving skills and a passion for solving complex technical challenges
  • Familiarity with container management tools, data stores, queueing systems, and caching systems
  • Ability to perform well in a fast-paced environment and lead/mentor teams of engineers

Estimated Salary

$180,000 - $220,000 per year

Location

Assuming the location is in the United States, the estimated salary would be around $180,000 - $220,000 per year, based on national averages.



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