Collection and Dispute Management Team Member

3 weeks ago


Chennai, Tamil Nadu, India HCLTech Full time
{"

At HCLTech, we are seeking highly motivated and talented Freshers to join our team as Customer Service Representative in our International Voice and Semi Voice Process.



Job Summary

We are looking for individuals who are passionate about delivering exceptional customer service and have a strong commitment to excellence. As a Customer Service Representative, you will be responsible for managing customer accounts, identifying outstanding debts, and taking timely action to encourage customers to make timely payments.



Key Responsibilities


  • Monitor customer accounts and identify outstanding debts
  • Process, verify, and post receipts for goods sold and services rendered
  • Generate reports and statements for internal use
  • Perform customer account reconciliation, including research of unapplied cash and credits to aid in dispute resolution
  • Maintain records regarding payments and account statuses
  • Research and resolve customer discrepancies
  • Coordinate with other internal and external stakeholders to address customer queries
  • Ensure accurate, timely, and appropriate responses to disputes within defined turnaround time requirements
  • Engage in ongoing education opportunities to update job knowledge


Requirements


  • Fresher with good English communication skills
  • Graduation is compulsory (without any standing arrears)
  • Strong verbal and written communication skills
  • Ability to work under pressure and within time constraints
  • Attention to detail and strong analytical skills to solve customer queries
  • Ability to build relationships with clients and internal departments


Rounds of Interview


  • HR Screening
  • Versant Test
  • Operations Interview


Perks and Benefits


  • Cab provided (chargeable)
  • International Trainers
  • World-class exposure
  • Excellent working environment
  • Salary - Best in industry
  • Shift - Flexible with any shifts (Night)
"}

  • Chennai, Tamil Nadu, India Team Everest Full time

    Job SummaryWe are looking for an enthusiastic and motivated fresher to join our Data Process& Automation Team as a Data Analyst Team Member. In this role, you will have the opportunity to work with large datasets, perform data analysis, and contribute to process improvements and automation solutions.Key ResponsibilitiesData Management: Collect, clean, and...


  • Chennai, Tamil Nadu, India Team Everest Full time

    We are seeking a highly motivated and enthusiastic fresher to join our Data Process & Automation Team at Team Everest. As a fresher, you will have the opportunity to work with large datasets, perform data analysis, and contribute to process improvements and automation solutions.Key ResponsibilitiesData Management: Collect, clean, and organize large datasets...


  • Chennai, Tamil Nadu, India Maersk Full time

    **Collections Specialist Role**Maersk is seeking a skilled Collections Specialist to join our team. As a key member of our Collections team, you will be responsible for delivering daily execution in the Collections space, with a focus on process improvement and support for peers.**Key Responsibilities:**Credit Review processFirst-level support to team...


  • Chennai, Tamil Nadu, India Team Everest Full time

    We are seeking a highly motivated and enthusiastic fresher to join our Data Process & Automation Team as a Data Analyst. As a fresher, you will have the opportunity to work with large datasets, perform data analysis, and contribute to process improvements and automation solutions.Key ResponsibilitiesData Management: Collect, clean, and organize large...


  • Chennai, Tamil Nadu, India Team Everest Full time

    We are seeking a highly motivated and enthusiastic individual to join our Technology Team as a Junior Software Developer. As a key member of our team, you will have the opportunity to work on developing and customizing applications to support our organization's needs using various tools and technologies.Key ResponsibilitiesApplication Development: Learn and...


  • Chennai, Tamil Nadu, India Team Everest Full time

    We are seeking a highly motivated and enthusiastic individual to join our Technology Team as a Junior Software Developer. As a key member of our team, you will have the opportunity to work on developing and customizing applications to support our organization's needs using various tools and technologies.Key ResponsibilitiesApplication Development: Learn and...

  • Collection Specialist

    3 weeks ago


    Chennai, Tamil Nadu, India Maersk Full time

    Job Summary:We are seeking a skilled Collections Specialist to join our team. The ideal candidate will have experience in credit recovery, collections management, and customer service.Responsibilities:Manage and maintain collections for clients, ensuring timely collection of all invoice types.Provide first-level support to team members and customers,...


  • Chennai, Tamil Nadu, India CapTalent HR Full time

    We are seeking a highly skilled Financial Collections Specialist to join our team at CapTalent HR. This role involves managing financial collections, billing, and disputes from various industries.Key responsibilities include:Managing cash application and vendor statement preparationExcellent communication skills to resolve customer disputesMinimum experience...


  • Chennai, Tamil Nadu, India HCLTech Full time

    Hiring for Dispute & Chargeback (Associate, Analyst & Team Lead) at HCLTech in Chennai.Company OverviewWe are a leading global technology company with offices across 60+ countries and a diverse workforce of 222,000 employees. Our company values innovation, teamwork, and employee growth.As one of the fastest-growing large tech companies in the world, we offer...


  • Chennai, Tamil Nadu, India HCLTech Full time

    Hiring for Experienced ProfessionalsWe are seeking experienced professionals to join our team at HCLTech. The ideal candidate will have a strong background in billing, dispute management, and international voice and semi voice processes.Key Responsibilities:Monitor customer accounts and identify outstanding debts for timely payments.Process, verify, and post...


  • Chennai, Tamil Nadu, India CapTalent HR Full time

    We are seeking a skilled Cash Applications and Billing professional to join our CapTalent HR team.Key ResponsibilitiesManage accounts receivable collections and billing processes.Resolve disputes with customers across various industries.Process cash applications and vendor statements.Requirements3-5 years of experience in accounts receivable collections and...

  • Team Lead

    3 weeks ago


    Chennai, Tamil Nadu, India sm nida manpower solution Full time

    Job Title: Collection Team ManagerJob Summary: We are seeking a qualified Collection Team Manager to join our team at sm nida manpower solution.Key Responsibilities:Manage the assigned Collection agencyResolve accounts and follow up on dailer callsEnsure timely collection of paymentsRequirements:Min 1-2 years of experience in Collection process as a team...

  • Team Lead

    4 weeks ago


    Chennai, Tamil Nadu, India sm nida manpower solution Full time

    We are currently seeking an experienced Team Lead for our Collection department.About the Role:Lead a team of collection executives to achieve targetsManage assigned collection agenciesResolve accounts and follow up on dialer callsEnsure timely collection of paymentsContribute to the overall growth and development of the collection teamRequirements:Minimum...

  • Curriculum Developer

    4 weeks ago


    Chennai, Tamil Nadu, India Team Everest Full time

    We are seeking a highly motivated and enthusiastic fresher to join our Curriculum Team at Team Everest. As a fresher, you will work on designing, developing, and reviewing educational materials and resources. You will also have the opportunity to learn and support training programs and stay updated with the latest trends in education.Key...


  • Chennai, Tamil Nadu, India CapTalent HR Full time

    Job SummaryWe are seeking an experienced Financial Collections Specialist to join our team in Chennai. In this role, you will be responsible for managing accounts receivable and collections from various industries.The ideal candidate will have a strong background in financial collections, billing, and cash application, as well as excellent communication...


  • Chennai, Tamil Nadu, India HCLTech Full time

    Collection/AR Professional OpportunitySeeking an Experienced Collection/AR Professional to join our team in Chennai. As a key member of our International Voice & Semi Voice process, you will be responsible for monitoring customer accounts, identifying outstanding debts, and taking timely action to encourage timely payments.Responsibilities:Monitor customer...


  • Chennai, Tamil Nadu, India CapTalent HR Full time

    Job Title: Collection Management SpecialistWe are seeking a seasoned professional to join our team as a Collection Management Specialist. As a key member of our organization, you will be responsible for managing collections from our banking partners in the Southern states.Responsibilities:Collaborate with internal stakeholders and external banking partners...

  • Sales Team Member

    4 weeks ago


    Chennai, Tamil Nadu, India Bennett Coleman and Co. Ltd Full time

    About the RoleThe Sales Team Member will be responsible for planning and implementing sales, marketing, and product development programs to drive business growth. This includes analyzing market trends, client needs, and competitor activity to develop effective sales strategies.Key ResponsibilitiesDevelop and execute sales plans to achieve business...

  • Collection Manager

    3 weeks ago


    Chennai, Tamil Nadu, India HCLTech Full time

    Job TitleCollection Manager - Voice & Semi Voice ProcessAbout the Job:We are seeking a highly motivated and detail-oriented Collection Manager to join our team. As a Collection Manager, you will be responsible for monitoring customer accounts, identifying outstanding debts, and taking timely action to encourage timely payments.Responsibilities:Monitor...


  • Chennai, Tamil Nadu, India Tech Mahindra Full time

    Pega LSA with Smart Dispute Job DescriptionWe are seeking a highly skilled Pega LSA with Smart Dispute expertise to join our team at Tech Mahindra.Key Responsibilities:Design and implement Pega PRPC BPM solutions with a focus on Smart Dispute framework.Develop and maintain process flows, screen flows, data models, properties, and class structures in Pega...