Senior Collection Strategy Manager
2 weeks ago
Position Overview
The Orange Shark is seeking a highly skilled Lead Collection Strategy specialist to join our team. In this role, you will be responsible for developing comprehensive collection strategies tailored to the microfinance sector, identifying and implementing innovative approaches to improve recovery rates, and collaborating with senior management to align collection strategies with overall business objectives.
Responsibilities
1. Strategy Development
- Develop a comprehensive understanding of the microfinance sector and its collection challenges
- Design and implement collection strategies to improve recovery rates and reduce nonperforming assets
- Collaborate with senior management to align collection strategies with overall business objectives
- Collect and analyze data to identify trends and areas for improvement
- Develop and present detailed reports on collection performance, providing insights and recommendations to senior management
- Stay up-to-date on industry best practices and technological advancements
- Design and implement standardized collection policies and procedures
- Continuously review and refine collection processes to enhance efficiency and compliance
- Ensure that all collection activities adhere to regulatory requirements and company policies
- Leverage technology and data analytics tools to enhance collection strategies
- Implement and manage collection management software and systems to streamline operations
- Stay updated on technological advancements and industry best practices
- Work closely with other departments to ensure a holistic approach to collections
- Engage with external partners and agencies to enhance collection efforts and strategies
- Provide training and support to collection teams
- Identify and mitigate risks associated with the collection process
- Ensure compliance with legal and regulatory requirements
- Conduct regular audits and reviews to maintain high standards of compliance and risk
Requirements
The ideal candidate will have a Bachelor's degree in Finance, Business Administration, or a related field, and advanced degree or certification in collections or strategy management is preferred. Extensive experience in collections strategy development, preferably in the microfinance industry, is required. Strong analytical and problem-solving skills, excellent communication and presentation skills, and proficiency in data analytics tools and collection management software are also essential.
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