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Store Operations Manager

1 month ago

Kolkata, West Bengal, India Vodafone Idea Limited Full time

About the Role:

Store Manager at Vodafone Idea Limited will be responsible for ensuring adherence to store processes in terms of documentation and systems. The role requires maintaining the availability of stock at the store while adhering to norms.

Key Responsibilities:

  • Monitoring and ensuring quality of acquisition through the store
  • Increasing revenue per footfall by aiding customers' purchase decisions
  • Achieving profitability targets for the store
  • Minimizing losses from pilferage and shrinkage
  • Managing churn and achieving customer satisfaction for walk-in customers

Requirements:

  • Graduate with P&L Management skills
  • 2-3 years of work experience in Retail Industry
  • Store Management and Customer Relationship Management

Vodafone Idea Limited (formerly Idea Cellular Limited) is an Aditya Birla Group and Vodafone partnership. We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best.