IT Support Specialist
1 month ago
IT Support Specialist
SynapseIndia is a leading software development company with a strong presence in India and the USA. We are committed to delivering high-quality solutions to our global clients.
As an IT Support Specialist, you will be responsible for providing technical assistance to our users, resolving issues related to hardware, software, and network connectivity.
Key Responsibilities:
- Handling user issues related to laptops, desktops, VPN, RDP, SVN, and M365.
- Configuring and installing Windows, Mac mini, and Mac laptop systems.
- Providing software support, including installing and updating software applications.
- Configuring and managing printers, FTP connections, and firewall settings.
- Monitoring and controlling IT-related devices and systems.
Requirements:
- 1+ year of experience in IT support or a related field.
- Strong technical skills and knowledge of hardware, software, and network systems.
- Excellent communication and problem-solving skills.
What We Offer:
- A dynamic and supportive work environment.
- Opportunities for growth and professional development.
- A competitive salary and benefits package.
Why Work with Us?
- We are a Google partner and Microsoft partner company with certified professionals.
- We have a structured environment with industry-leading CMMI level-5 compliant processes.
- We prioritize job security and celebrate all festivals with enthusiasm and fun.
Work from Office Opportunity:
This is a work-from-office opportunity, and you will be required to work from our office location.
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