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Senior Business Optimization Consultant
1 month ago
Unlock Your Potential with HSBC
We are seeking an experienced professional to fill the role of Manager Business Analyst. This position will play a key part in helping us achieve our goals by delivering value-added consultancy services across our organization.
- Develop and maintain trusting relationships with internal stakeholders by consistently delivering accurate, timely, and insightful information.
- Plan and ensure all stakeholders are well-informed and ready to support the implementation of projects to maximize business benefits.
- Act as an expert across multiple projects or programmes simultaneously, guiding teams on requirements gathering, design, change, or implementation approach.
- Define, shape, and recommend creative solutions options, weighing risk and reward.
- Coordinate requirements gathering, documentation, prioritization, and traceability working with multiple programme teams and senior stakeholders.
- Challenge requirements and designs detailed, innovative business solutions to realize agreed business requirements.
- Support the business and functions in assessing current-state operating models and translating strategy into target operating models, considering the impacts on customers, products/services, organization, people, process, technology, and other key factors.
- Act as the subject matter expert to provide consultancy services and project management on design, development, and delivery of change initiatives with an open and innovative mind.
- Lead change implementation activities, providing steering and guidance to the team and regular updates to stakeholders.
Requirements
To be successful in this role, you should meet the following requirements:
- Proven business analysis experience combined with strong business knowledge and sound business sense.
- Strong experience of delivering change into different audiences and managing implementation in banking environments.
- Experience in delivering solutions for the Credit Lending business and knowledge of Global Risk Management in a banking context.
- Stakeholder complexity – Manager Business Analysts will often need to gather requirements and agree designs across stakeholders, dealing with different interests and resolving disagreements and conflicts.
- Manager Business Analysts need to be able to shape business requirements and solution designs that encompass all aspects of the delivery (customer, people, process, policy, technology, system, data, infrastructure, etc).
- Proven ability to work across regions while maintaining a global perspective.
- Proven knowledge of advanced business analysis, requirements gathering, and design techniques.
- Knowledge and experience of advanced change management and implementation management techniques and approaches.
- Experience of managing teams who may be located remotely with the proven ability to motivate and lead people, employing appropriate management styles.
- Strong decision-making and problem-solving ability.
- Strong self-motivation and creativity, with good project management, communication, and analytical skills.
