Software Application Support Specialist

3 weeks ago


Pune, Maharashtra, India Siemens Technology and Services Private Limited Full time

Empowering Innovation

At Siemens Technology and Services Private Limited, we're looking for a skilled IT Service Operator - Polarion to join our team. This exciting role offers the opportunity to work with cutting-edge technologies and make a meaningful impact on our company's success.

Key Responsibilities:

  • Monitor and maintain ALM applications, ensuring optimal performance and security.
  • Collaborate with the Polarion team and partners to resolve system and network issues.
  • Support users with queries and process tickets efficiently.
  • Develop and maintain service documentation, updating the knowledge base regularly.
  • Coordinate the rollout of new versions, products, and services, including cloud-based infrastructure.
  • Operate future applications in conjunction with internal and external business partners.

Requirements:

  • Completed studies in computer science or electrical engineering or equivalent qualifications.
  • Proven problem-solving skills, ability to work independently, meet deadlines, and maintain confidentiality.
  • At least 3 years of experience in IT System operations.
  • Familiarity with programming, scripting, and modern IT System monitoring tools.
  • Excellent time management, organizational, and communication skills.
  • Good team player with effective collaboration skills.
  • Fluent knowledge of Business English (Level C1).
  • Experience with Polarion ALM support or administration.
  • Knowledge of Linux and Windows Operating Systems.
  • 2+ years of experience with AWS or Azure Cloud in IT System Operation and Monitoring.

About Siemens Technology and Services Private Limited

We're a company that values diversity, equity, and inclusion. We welcome applications from individuals who bring unique perspectives and experiences. Join us in shaping the future of technology and making a positive impact on society.

Why Siemens?

We offer a dynamic work environment, opportunities for growth and development, and a chance to work with talented individuals from diverse backgrounds. If you're passionate about technology and making a difference, we encourage you to apply for this exciting role.

Location:

This role is based in Pune, India, and may require occasional travel to other locations within India and abroad.

What We Offer:

Competitive compensation package, comprehensive benefits, and opportunities for professional growth and development.

How to Apply:

Apply now to join our team of talented professionals and be part of a company that's shaping the future of technology.



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