ServiceNow Technical Lead
6 days ago
Job Description
We are seeking a skilled ServiceNow Technical Lead to join our team at LanceSoft, Inc. This is an excellent opportunity for an experienced professional to lead the implementation of ServiceNow solutions and drive technical excellence.
About the Role
The successful candidate will be responsible for designing and configuring architectural solutions in ServiceNow, driving the overall implementation, and providing leadership, mentorship, and technical guidance to team members.
Key Responsibilities
- Design and architect projects involving ITSM, ITOM, Integration Hubs, and Service Catalog Management.
- Drive the implementation of cloud applications and security associated with cloud computing (SaaS/PaaS environment).
- Identify system deficiencies and recommend solutions for continual service improvements.
- Configure and customize ServiceNow modules, JavaScript, Web services, Rest APIs, Agent Workspace, Virtual Agent, Predictive Intelligence, and more.
- Develop technical solutions that satisfy the business needs of the Technology organization and other departments seeking to use ServiceNow.
Requirements
- A minimum of 7+ years of experience configuring and enhancing all aspects of ServiceNow Workflow, Integration Hubs, Spokes, Flow Designer, Powershell, Virtual Agent, Agent Workspace, Service Portal, UI, client scripts, business rules, etc.
- Excellent verbal/written communication, problem-solving ability, and Time Management skills.
- ITIL v3 Foundation Certification.
- Experience implementing systems using the Agile/Scrum methodology.
- Experienced in the System Development Life Cycle (SDLC) processes including customer requirement analysis and system design.
What We Offer
- An estimated salary of $120,000 - $150,000 per year, depending on location and experience.
- The opportunity to work with a talented team and contribute to the success of LanceSoft, Inc.
- A dynamic and challenging work environment with opportunities for growth and development.
About LanceSoft, Inc.
LanceSoft, Inc. is a leading provider of software solutions, dedicated to delivering high-quality products and services to our customers.
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