Hotel Security Operations Manager

1 day ago


Pune, Maharashtra, India Accor Full time

Job Summary:

We are seeking a seasoned Hotel Security Operations Manager to join our team at Accor. As a key member of our security department, you will be responsible for ensuring the safety and security of our guests and staff.

About the Role:

The successful candidate will have a strong background in hotel management, with a minimum of 5-7 years of experience in a similar role. You will be responsible for supervising and training security staff, evaluating staffing requirements, and preparing weekly work schedules. Additionally, you will handle disciplinary counseling, conduct daily line-ups, and ensure staff's knowledge of hotel services and features.

Main Responsibilities:

  • Evaluate staffing requirements and prepare weekly work schedules
  • Supervise and train security staff
  • Handle disciplinary counseling as needed
  • Conduct daily line-ups and ensure staff knowledge of hotel services and features
  • Assign specific tasks to staff as they arise
  • Ensure compliance with health and safety regulations
  • Monitor and ensure security staff perform their job functions
  • Conduct ongoing training and certification programs
  • Accommodate guest requests efficiently
  • Maintain cleanliness of department and working condition of equipment and supplies
  • Prepare work orders for equipment repairs and follow up with Engineering
  • Document all pertinent information in the logbook daily
  • Ensure accurate and prompt submission of payroll and payroll forecasts
  • Conduct performance appraisals of designated staff as required

Requirements:

  • Degree in Hotel Management
  • Minimum 5-7 years of experience in a similar role
  • Strong leadership and communication skills
  • Ability to maintain confidentiality and security of guest and hotel information
  • Fluency in a foreign language (desirable)
  • Computer knowledge and ability to present information to groups

Benefits:

We offer a competitive salary range of $80,000 - $120,000 per annum, depending on experience. In addition, we provide comprehensive benefits, including medical insurance, retirement plan, and paid time off.

Location:

This role is based in Seychelles, one of the most beautiful island nations in the world. Our hotel offers stunning views of the Indian Ocean and a unique blend of African, French, and Asian cultures.



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