Technical IT Support Specialist
4 weeks ago
We are seeking a highly skilled IT Support Specialist to join our team at Phase Power Protection Private Limited. As an IT Support Specialist, you will be responsible for providing technical support for hardware and software issues, managing computer operating systems, and monitoring system security and usability.
Key Responsibilities:
- Technical Support: Provide technical assistance to employees for hardware and software issues related to systems and laptops.
- System Management: Manage the configuration and operation of computer operating systems, including monitoring system security and usability.
- Backup and Recovery: Create, verify, and monitor backups of data to ensure business continuity.
- Help Desk: Respond to and resolve help desk requests in a timely and efficient manner.
- System Upgrades: Upgrade systems and processes as required to enhance functionality and performance.
- Infrastructure Administration: Administer infrastructure, including firewalls, databases, malware protection software, and other processes.
Requirements:
- Excellent technical skills and knowledge of computer systems and software.
- Strong problem-solving and analytical skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- High level of integrity and confidentiality.
Working at Phase Power Protection Private Limited:
We are a dynamic and forward-thinking company that values innovation, teamwork, and customer satisfaction. We offer a challenging and rewarding work environment that provides opportunities for growth and development.
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