Sprinklr Technical Expert

4 weeks ago


Hyderabad, Telangana, India Deltacubes Pvt Ltd Full time

Job Title: Sprinklr Technical Expert

Job Summary:

We are seeking a highly skilled Sprinklr Technical Expert to join our team at Deltacubes Pvt Ltd. As a key member of our newOne Contact Center (OneCC) team, you will play a crucial role in integrating the Sprinklr SaaS solution in >10 Contact Centers in Europe.

Key Responsibilities:

  • Acting as an expert/consultant in the integration initiative for various roles (architects, developers, business managers, and others)
  • Designing and configuring the appropriate Sprinklr solution to meet all requirements based on best practices and local needs
  • Providing technical expertise in Contact Center software and familiarity with relevant architectural standards

Requirements:

  • Minimum of 3 years of relevant experience
  • Good understanding of telco processes
  • Knowledge of relevant architectural standards like TM Forum Open Digital Architecture eTOM
  • Excellent knowledge and experience in building digital platforms
  • Experience in agile product development teams
  • Experience in multinational teams distributed across different countries

Working Conditions:

No remote work



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