Hotel Operations Assistant

1 week ago


Mumbai, Maharashtra, India Accor Full time

Accor is committed to Diversity & Inclusion, aiming to attract and promote diverse talent.

We strive to create a work environment where everyone feels valued and empowered to succeed.

About the Job

As a Hotel Operations Assistant, you will play a vital role in ensuring seamless hotel operations.

You will be responsible for:

  • Setting up operating equipment to maintain a high level of service quality.
  • Familiarizing yourself with all menu dishes to provide exceptional guest experience.
  • Assisting with guest orders, advising on specials, and maintaining accurate accounts.
  • Promoting hotel facilities and maximizing sales through effective product knowledge and selling skills.
  • Ensuring timely and professional attention to guest queries, inquiries, and requests.
  • Controlling room inventory and assigning rooms based on guest needs.
  • Familiarizing yourself with property layout, fire exits, and elevator locations.
Qualifications

To excel in this role, you will require:

  • A hotel management degree or relevant culinary diploma.
  • 1-2 years of work experience in a related field.
  • Ability to work under pressure, meet deadlines, and strive for results.
  • Excellent communication skills and strategic thinking abilities.
  • Pleasant personality and grooming.

We offer a competitive estimated salary range of $45,000 - $65,000 per year, depending on location and experience.



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