Medical Engagement Specialist
6 days ago
Indegene, a technology-led healthcare solutions provider, is seeking a Medical Engagement Associate to join its team. This role offers an exciting opportunity to work at the intersection of healthcare and technology, with a focus on building strong relationships with clients and stakeholders.
About the Role:
We are looking for a highly motivated individual with a life science background and experience in product knowledge and MICC (Medical Information Coordination Center). As a Medical Engagement Associate, you will be responsible for handling inbound and outbound calls from patients, resolving their queries, and maintaining data hygiene. You will also be responsible for reporting adverse events (AEs) and market complaints as per standard operating procedures.
Responsibilities:
- Handle patient inquiries and resolve their queries from client-defined FAQs and responses
- Maintain accurate and up-to-date patient data
- Report AEs and market complaints as per SOP
- Coordinate with internal stakeholders to ensure seamless operations
- Adhere to quality standards for deliverables
Requirements:
- Life science background with product knowledge and MICC experience
- Excellent communication and domain knowledge
- Pharmacovigilance knowledge and basic Excel skills
- Strong documentation skills
About Indegene:
At Indegene, we are driven by our purpose to enable healthcare organizations to be future-ready. We offer accelerated growth opportunities for talent that's bold, industrious, and nimble. Our culture celebrates entrepreneurship, innovation, collaboration, and empathy.
Location: Bangalore, India
Salary: ₹ 4,00,000 - ₹ 6,00,000 per annum (approximate)
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