Team Leader- BPO Project Manager

2 days ago


Mumbai, Maharashtra, India Tech Mahindra Full time

Tech Mahindra is a leading IT services company that offers a challenging role for an experienced Team Leader. With a minimum of one year experience in the field, this position requires strong leadership and management skills to handle team performance, productivity, and quality.

Key Responsibilities
  • Manage team occupancy, shrinkage, attrition, and bottom quartile effectively
  • Develop and implement KRA and KPI strategies for team success
  • Create efficient roster planning and schedules
  • Analyze data and reports using Excel to inform business decisions
  • Drive productivity, AHT, and quality improvements
  • Work comfortably in night shifts or flexible work arrangements

This exciting opportunity comes with a competitive salary package of ₹5,500,000 per annum, making it an attractive option for professionals looking to grow their careers.

About Tech Mahindra

Tech Mahindra is a global leader in IT services and solutions, providing innovative technology services to clients worldwide. Our commitment to excellence and customer satisfaction has earned us a reputation as a trusted partner in the industry.



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