Associate, Solutions Operations Specialist

4 weeks ago


Gurgaon, Haryana, India GLG Full time

Key Responsibilities:

As a Survey Associate in Solutions Operations at GLG, you will work closely with the Global Survey Team to:

  • Program, edit, and perform quality control for online surveys, ensuring they meet clients' specific requests and GLG's high standards for quality and compliance.
  • Review survey design content to guarantee it meets our bar for quality and compliance.
  • Build strong working relationships with colleagues within the Global Survey team and the broader GLG team.

Required Skills:

GLG attracts talented professionals from diverse backgrounds. For this position, we seek applicants with a bachelor's degree from top-tier colleges or universities, or equivalent work experience in a related field.

The following factors will strengthen an applicant's candidacy:

  • Qualification: Minimum Bachelor's required from engineering, computer application background.
  • 2-6 years of experience with online survey programming platforms, preferably Decipher.
  • Knowledge of Python, HTML/XHTML, CSS, and JavaScript, and jQuery is a must.
  • Experience or familiarity with complex design, programming, and online data deliverables in the market research field is a strong plus.
  • Ability to work in night shifts (US Hours) and over the weekend/holidays.
  • Proven ability to work independently in a fast-paced, rigorous environment.
  • Superior writing, logic, and interaction skills, including oral and organizational skills.
  • Experience collaborating with team members in a high-throughput, deadline-driven, process-oriented, client-servicing environment.
  • Ability to manage project timelines in a transparent, proactive capacity and escalate issues that may impact meeting deadlines.
  • Ability to handle multiple projects and prioritize, identify, and solve problems individually.

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