Catering Sales Manager

1 month ago


Mysore, Karnataka, India Accor Full time

Job Title: Catering Sales Manager - Events Expert

Job Summary: We are seeking a highly skilled Catering Sales Manager - Events Expert to join our team at Accor. As a key member of our sales team, you will be responsible for managing all incoming leads for the booking of guest rooms and/or meeting/catering functions.

Key Responsibilities:

  • Manage all incoming leads for the booking of guest rooms and/or meeting/catering functions
  • Develop lead sources through prospecting, referrals, trace files, and cold calls
  • Exceed personal sales goals, monthly, quarterly, annually, through account development and maintenance
  • Conduct site inspections with prospective and existing clients
  • Develop and implement new sales strategies, tactics and action plans for account base
  • Quote and negotiate prices within established parameters with potential and existing clients. Prepare contracts for clients
  • Manage events from the beginning to the end, process all the information pertaining to bookings (to include but not limited to):
  • Electrical, internet, telecom, audio-visual and exhibit requirements
  • Obtain guarantees of food and beverage events from Banquets and kitchen
  • Prepare creative menu proposals with the Chef while keeping in mind food cost, labor cost and kitchen facilities
  • Maintain and update current account information records
  • Ensure rooming list is received 30 days prior to arrival with updated billing instructions
  • Ensure that deposits/cancellation fees where applicable are forwarded to the Accounting department
  • Disseminate event information to the appropriate departments via memos, emails, banquet event orders, directives and rooming lists in a professional and timely manner
  • Conduct daily meeting to review event contracts to ensure last minute changes are communicated accordingly
  • Conduct pre-conference meetings to ensure that key departments are fully aware of relevant details
  • Maintain visibility throughout events and be the on-site client liaison
  • Follow up post-event to address any issues whilst soliciting return business
  • Establish good business and social relationships within the industry and participate in PR activities to increase sales leads for the Hotel
  • Prepare weekly, monthly, quarterly and annual reports as required.

Additional Responsibilities:

  • Be fully conversant with hotel fire & life safety/emergency procedures
  • Attend all briefings, meetings and trainings as assigned by management
  • Maintain a high standard of personal appearance and hygiene at all times
  • Be aware of the hotel fire & life safety/emergency procedures
  • Perform other reasonable duties assigned by the assigned by the Management

Requirements:

  • Solid communication skills, both written & verbal
  • Engaging presence
  • Warm and inviting style of presentation
  • A confident & dynamic public speaker, able to communicate and interact effectively with all levels of an organization


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