ServiceNow IT Service Management Expert

3 days ago


Delhi, Delhi, India Natobotics Technologies Pvt Limited Full time

Job Summary: We are seeking a highly skilled ServiceNow Developer to join our team at Natobotics Technologies Pvt Limited. As a key member of our IT department, you will be responsible for designing and developing solutions within the ServiceNow environment.

About Us: Natobotics Technologies Pvt Limited is a leading provider of innovative technology solutions. Our company culture values technical expertise, collaboration, and continuous learning.

Key Responsibilities:

  • Develop and configure Business Rules, UI Policies, UI Actions, Client Scripts, Script Includes, Widgets
  • Design and develop solutions within the ServiceNow environment to include modifications of applications, forms, workflows/flows, and interfaces supporting ITIL customers
  • Develop and configure Notifications, UI Pages, UI Macros, ACLs, Transform Maps, and other core concepts
  • Develop use-case scenarios for testing
  • Assist with analyzing and converting business requirements to system requirements
  • Work with stakeholders to design testing strategies for development, QA, and UAT environments
  • Experience working with Javascript, JSON, AJAX, HTML, XML, Angular, with advanced scripting capabilities
  • Integrate ServiceNow applications with third-party applications using REST/SOAP APIs
  • Experience working with full suite of ITSM modules including Incident, Request, Problem, Change, Case Management, Service Portal
  • Strong debugging and troubleshooting skills

Requirements:

  • 6+ years' relevant experience
  • Strong understanding and knowledge in ITIL Processes
  • ServiceNow Developer Certifications preferably CSA, CAD
  • Strong verbal and written communication skills, proven technical leadership

Estimated Salary: $120,000 - $150,000 per annum, based on industry standards and location.



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