Dynamic Operations Coordinator Role for UK and US Campaigns
2 weeks ago
About the Company Overview
Hotsourced partners with leading brands to deliver personalised customer experiences through handwritten notes and gifts, combining innovative technology with a personal touch.
Key Business Focus Areas
- Campaign execution and operational support
- Client satisfaction and loyalty
- Growth targets and business expansion
Job Summary
We are seeking an experienced Operations Coordinator to manage daily administrative tasks, ensure seamless campaign execution, and provide strategic support to the Head of Operations.
Main Responsibilities
- Supplier Management: Coordinate communications and processes with suppliers, ensuring high-quality and on-time fulfilment for all campaigns.
- Stock and Distribution: Maintain accurate stock levels, place orders, arrange distributions, and coordinate with shipping providers to troubleshoot logistical issues.
- Campaign Planning: Obtain quotes, brief suppliers, and work closely with the Scribe Engagement Manager to monitor campaign timelines and ensure smooth handoffs.
- Data Integrity: Verify artwork accuracy using Adobe Acrobat and oversee data integrity checks. Familiarity with SQL is beneficial, but adaptability is key.
- Financial Support: Assist with ad-hoc transaction reconciliation and manage payments, requiring numerical skills and comfort with data.
- General Administrative Support: Coordinate scheduling, prepare reports, support budget tracking, and handle ad hoc requests from the Director of Operational Strategy.
Key Requirements
- Excellent organisational and multitasking abilities with attention to detail.
- Strong communication and interpersonal skills.
- Proficiency in data entry, scheduling, and basic financial reconciliation.
- Ability to collaborate effectively with cross-functional teams.
- Adaptability to handle a mix of structured tasks and dynamic challenges.
Work Schedule
Full-time role with a flexible schedule to accommodate client needs.
Compensation Package
- Annual Salary: ₹8-10 lakhs (including bonus and benefits)
- Company Provided Device
- Fully Remote Work Option
- Ongoing Training and Support
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