Senior Systems Infrastructure Engineer
4 weeks ago
Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.
This role requires a highly skilled Engineer to work with Micron's Business Units to ensure solutions meet or exceed business requirements. The ideal candidate will be expected to suggest, promote, and leverage published standards to minimize environment complexity and ensure regulatory as well as license compliance.
Key Responsibilities
- Provide day-to-day Application & Desktop virtualization (Citrix) & Load balancer (NetScaler) technology directions, support and application guidance for proper load balancing
- Maintain global collaboration with the other Micron IT operations teams, both internal and external to I&O
- Operational support & Project execution towards tight deadlines Maintain OLA and SLA agreements with other Micron Business Units
- Provide 24/7 operational support within Application & Desktop virtualization (Citrix) & Loadbalancer (NetScaler) technologies
- Perform the Environment changes with RFC
- Proactive, Citrix environment performance monitoring
- Handling L1/L2 Incident and problem management
- Vendor case management
- Infrastructure health check and monitoring
Specific Responsibilities
- Continually improves operations through routine monitoring of system performance metrics and proactive actions
- Reviewing of system log files, trend analysis, configuration, incident and problem management processes
- Recommends and works with the Solution and Enterprise Architect on system or architectural changes when needed to improve performance, high availability, scalability, or propose innovative technologies
- Ensures architectural consistency and provides technical direction through roadmap process, knowledge management, disaster recovery plan development and testing
- Creating all the necessary documentation for any changes in the environment or innovative technology deployments as reference architecture for the global operation team
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