Customer Service Representative
1 day ago
Company Overview:
SK Finance Ltd is a dynamic and growing financial services company that offers a wide range of products and services to its clients. Our team is dedicated to providing exceptional customer service and support to our customers.
Job Summary:
We are seeking a skilled Customer Service Representative to join our Telephone Support team. As a key member of our team, you will be responsible for handling customer inquiries, resolving issues, and providing excellent customer service over the phone.
About the Role:
- Key Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Provide accurate and helpful information to customers regarding our products and services.
- Work collaboratively with other teams to resolve complex customer issues.
- Continuously improve customer satisfaction by identifying areas for improvement and implementing changes.
Requirements:
Qualifications:Degree in any field or equivalent experience.Prior experience in customer service or a related field is an advantage.Familiarity with call center tools and processes is a plus.What We Offer:
- Compensation:
- The estimated salary for this role is £25,000 per year, based on industry standards and location.
Benefits:
- Professional Development:
- We offer opportunities for career growth and development, including training programs and mentorship.
Location:
This role is based in [Location], with opportunities for remote work.
How to Apply:
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