Customer Service Representative

1 day ago


India SK Finance Ltd Full time

Company Overview:

SK Finance Ltd is a dynamic and growing financial services company that offers a wide range of products and services to its clients. Our team is dedicated to providing exceptional customer service and support to our customers.

Job Summary:

We are seeking a skilled Customer Service Representative to join our Telephone Support team. As a key member of our team, you will be responsible for handling customer inquiries, resolving issues, and providing excellent customer service over the phone.

About the Role:

  • Key Responsibilities:
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Provide accurate and helpful information to customers regarding our products and services.
  • Work collaboratively with other teams to resolve complex customer issues.
  • Continuously improve customer satisfaction by identifying areas for improvement and implementing changes.

Requirements:

Qualifications:Degree in any field or equivalent experience.Prior experience in customer service or a related field is an advantage.Familiarity with call center tools and processes is a plus.

What We Offer:

  • Compensation:
  • The estimated salary for this role is £25,000 per year, based on industry standards and location.

Benefits:

  • Professional Development:
  • We offer opportunities for career growth and development, including training programs and mentorship.

Location:

This role is based in [Location], with opportunities for remote work.

How to Apply:



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