Auditor Role

5 days ago

Rajahmundry, Andhra Pradesh, India beBeeQuality Full time ₹ 6,00,000 - ₹ 12,00,000
Job Title: Quality Assurance SpecialistDescription:

We are seeking a highly skilled Quality Assurance Specialist to join our team. The ideal candidate will have prior experience in handling quality for outbound sales accounts and a strong understanding of audit and coaching processes.

The Quality Assurance Specialist will be responsible for auditing calls, chats, and email interactions on product/process, communication, and soft skills parameters. They will conduct audits and provide feedback to improve scores for training throughput or conversion.

The successful candidate will also be involved in data analysis, making designated reports/decks, participating in calibrations to ensure consistent scoring and feedback delivery, and communicating the importance of positive customer experience.

In addition, they will make recommendations and drive process improvements, reduce learning curves, and enhance product/process knowledge of new joiners.

The Quality Assurance Specialist will also ensure that internal policies, procedures, and compliance regulations are followed, interact with customers/clients using process knowledge, prepare TNA, publish, and execute for 100% closure, and provide real-time support as per business requirements.

  • Audit calls, chats/email interactions on Product/process, Communication and soft skills parameters.
  • Conduct audits and feedback for the targeted population with the objective of improving scores for training throughput or conversion.
  • Data analysis and making designated reports/decks.
  • Participate in calibrations to ensure consistent scoring & feedback delivery approach.
  • Communicate to heighten awareness and focus on importance of positive customer experience.
  • Make recommendations and drive process improvement.
  • Reduce learning curve and help enhance product/process knowledge of new joiners.
  • Ensure that internal policies, procedures, and compliance regulations are being followed.
  • CUSTOMER/CLIENT INTERACTIONS by using process knowledge and highlighting key areas to work on.
  • Prepare TNA, publish and execute for 100% closure.
  • Real Time Support (Production/Live Support) on the floor as per the business requirement.

Desired Candidate Profile:

  • Prior exp in handling Quality for Outbound Sales account.
  • Must understand Audit & Coaching process.
  • Excellent writing and comprehension skills.
  • Extremely good verbal & written communications skills.
  • Technical knowledge of English communication - sentence construction, grammar, punctuation etc.
  • Effective Presentation, Feedback & Coaching skills.
  • Hands-on experience on MS Office; preferably on MS Excel and Power Point.
  • CUSTOMER ORIENTATION AND CUSTOMER SERVICE ATTITUDE.
  • Effective problem-solving skills and Highly energetic & enthusiastic.
  • INTERPERSONAL SKILLS AND TEAMWORK.
  • Ability to handle/analyze data to generate Quantitative and Qualitative analysis.

  • Financial Auditor Role

    5 days ago

    Rajahmundry, Andhra Pradesh, India beBeeAuditor Full time ₹ 8,00,000 - ₹ 15,00,000

    We are currently seeking a highly skilled and experienced financial auditor to fill this key role. As a concurrent auditor, the primary focus will be on monitoring financial transactions, identifying potential risks, and recommending control measures.The ideal candidate will possess a bachelor's degree in law, accounting, or finance, with proven experience...

  • Auditor Role

    4 days ago

    Rajahmundry, Andhra Pradesh, India beBeeAudit Full time ₹ 12,00,000 - ₹ 20,00,000

    Internal Audit CareerAbout UsWe are a professional services firm that offers industry-focused and technology-enabled audit services. Our team of experts leverages the global network of firms to provide high-quality audit services.Our audit services include risk assessment, planning, testing, control evaluation, issue documentation, and follow-up...

  • Auditor

    1 week ago

    Rajahmundry, Andhra Pradesh, India beBeeGovernance Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

    Lead Governance ProfessionalThe Lead Governance Professional plays a pivotal role in driving a culture of corporate governance, risk awareness, and accountability within an organization.This professional oversees the development, implementation, and management of the annual audit plan aligned with business objectives and risk priorities. They lead audits...

  • Financial Auditor

    7 days ago

    Rajahmundry, Andhra Pradesh, India beBeeAudit Full time ₹ 12,00,000 - ₹ 17,00,000

    Compliance OfficerWe are seeking a detail-oriented professional to join our team as an Enforcement officer. The ideal candidate will have a strong background in finance and auditing, with a certification in CISA.About the Role:Analyse system & cyber audit reports submitted by Trading Members / Stockbrokers for compliance verification.Review MIS for delay...

  • Financial Auditor

    2 weeks ago

    Rajahmundry, Andhra Pradesh, India beBeeAudit Full time ₹ 12,00,000 - ₹ 15,00,000

    Accounting ProfessionalWe are seeking a seasoned accounting professional to join our team. The ideal candidate will have 2-5 years of experience in accounting/KPO firms and possess strong leadership skills.The selected individual will be responsible for leading a team in implementing audit processes, increasing efficiency, and generating significant cost...

  • Lead Auditor Position

    4 days ago

    Rajahmundry, Andhra Pradesh, India beBeeAudit Full time ₹ 10,00,000 - ₹ 19,99,999

    Senior Audit RoleAs a senior auditor, you will oversee daily audit operations for clients worldwide.You will work closely with onshore and offshore teams to deliver high-quality results, utilizing your knowledge of accounting principles and audit methods.The role requires involvement in all stages of the audit process: planning, execution, and reporting.Plan...

  • Senior Security Auditor and Compliance Manager

    2 weeks ago

    Rajahmundry, Andhra Pradesh, India beBeeAudit Full time ₹ 18,22,500 - ₹ 24,75,000

    Job Title: Senior Security Auditor and Compliance Manager">We are seeking an experienced Senior Security Auditor and Compliance Manager to join our Information Security team. This role is critical in managing client security questionnaires, coordinating audits, and ensuring compliance with industry standards and regulations.The successful candidate will be a...

  • Cybersecurity Auditor

    1 week ago

    Rajahmundry, Andhra Pradesh, India beBeeCybersecurity Full time ₹ 80,00,000 - ₹ 1,30,00,000

    Job Summary:A SOC (Security Operations Center) Auditor is a cybersecurity professional responsible for monitoring, detecting, and responding to security threats within an organization's IT infrastructure.This role acts as the first line of defense against cyberattacks, working to identify, analyze, and mitigate security incidents. The successful candidate...

  • Senior Financial Auditor Role

    1 week ago

    Rajahmundry, Andhra Pradesh, India beBeeAudit Full time ₹ 1,04,000 - ₹ 1,30,878

    Tata Capital Ltd is looking for Audit executive - Retail to join our dynamic team and embark on a rewarding career journey.Plan and execute internal and external audit engagementsDevelop audit plans, timelines, and budgetsPrepare audit reports and communicate findings to senior management Review and evaluate internal controls to ensure compliance with...

  • EHS Senior Professional

    4 days ago

    Rajahmundry, Andhra Pradesh, India beBeeAuditor Full time ₹ 17,46,000 - ₹ 21,47,000

    We are currently seeking a skilled professional to fill the role of EHS Lead Auditor.For this position, we require a candidate with over 5 years of relevant experience in the chemical industry.The ideal candidate will possess strong analytical skills and hold a qualification related to chemistry.This individual must have obtained at least two Lead Auditor...