Customer Experience Lead

At Testbook, we are seeking a highly skilled Product Care Specialist to join our team. The Customer Support Intern will be responsible for receiving, investigating, and responding to all customer inquiries regarding our products and services. This role will involve troubleshooting and coordinating with various internal departments to resolve problems...

About the OpportunityAt STAGE, we're seeking a Customer Experience Director to play a pivotal role in resolving customer pain points, managing support teams, and driving customer satisfaction. You will work closely with cross-functional teams to ensure customer feedback informs our product and content strategy, while fostering strong customer relationships...

About the RoleWe are seeking a highly skilled Customer Experience Strategist to join our team at STAGE. As a key member of our customer success function, you will play a pivotal role in driving customer satisfaction and loyalty.Responsibilities:Lead customer pain point resolution through effective support channel managementDrive operational excellence for...

Job Title: Customer Care LeadLocation: NoidaAbout Employer: One of the fastest-growing dairy brandsJob Description:We are seeking a proactive and experienced Customer Care Lead to manage customer interactions, lead, and train the customer care team, and ensure smooth collaboration with various departments to enhance the customer...

We are VisionaryHire, a leading company with a vision to revolutionize the hiring process. We're seeking highly skilled Customer Support Representatives to join our team in Noida.Compensation: ₹20,000 - ₹25,000 per monthJob DescriptionAs a Customer Support Representative at VisionaryHire, you will be responsible for handling inbound and outbound calls,...

Key ResponsibilitiesDrive customer satisfaction and Net Promoter Score for the brand with insights to operations and marketing for intervention and improvement.Manage bottom quartile performance on key indicators such as concerns, NPS, and other relevant metrics.Lead end-to-end customer issue management and resolution, ensuring guest win-back.Have a good...

About RateGain: RateGain is a leading provider of SaaS products that empower travel and hospitality companies to maximize revenue through cognitive revenue management, smart e-distribution, and brand engagement. With a global presence of 250,000+ hotel properties, RateGain provides 240 billion rate and availability updates, powering over 30 million bookings....

Roles & ResponsibilitiesThe incumbent will be responsible for overseeing the entire customer relationship journey, focusing on enhancing Net Promoter Scores by ensuring timely sale-related documentation, collections, and resolution of customer issues.Key ResponsibilitiesFinancialDevelop and distribute collection targets based on Annual Operating Plan...

Key ResponsibilitiesAs a Customer Service Team Lead at Indian Manpower Services, you will be responsible for ensuring high customer satisfaction levels to retain customers.Key tasks include managing daily complaints, ensuring timely resolution, and handling escalated cases.Additionally, you will be responsible for monitoring and enhancing the overall...

About RateGain:RateGain is a leading provider of software as a service (SaaS) products that empower travel and hospitality companies to make more revenue every day. As a global company, we support 250,000+ hotel properties with 240 billion rate and availability updates, powering over 30 million bookings. Our solutions are trusted by 25 out of the top 30...

Job DescriptionAn exciting opportunity has arisen for a Customer Experience Specialist to join our dynamic team at RateGain. As a key member of our customer support team, you will be responsible for delivering exceptional service and ensuring the satisfaction of our global customers.

Job Title: Customer Support SpecialistJob Description:MyOperator is seeking a Customer Support Specialist to join its team. As a Customer Support Specialist, you will be responsible for providing exceptional customer service to clients. You will assist clients primarily through calls, emails, and chats, providing a smooth and supportive experience.Key...

Roles and ResponsibilitiesDrive customer satisfaction and net promoter score for the brand by leveraging insights to inform operations and marketing strategies.Develop and implement bottom quartile management strategies to improve key performance indicators such as concerns and NPS.Own end-to-end customer issue management and resolution, ensuring guest...

Job Description:Domestic Voice ProcessWe are seeking a skilled Customer Care Executive to join our team at HireBloc Ventures Pvt Ltd. The ideal candidate will possess excellent communication skills and a customer service approach that prioritizes building strong relationships with clients.Key Responsibilities:Handle customer inquiries and resolve issues via...

About the Role:We are seeking a skilled Customer Care Success Representative to join our team at Monotype DACH. In this role, you will be responsible for responding to and assisting with all aspects of customer needs, including product purchases, billing issues, and order corrections.Key Responsibilities:Resolve purchase and billing issues, including credit...

Job Summary:Maintain and enhance the service experience for customers through efficient resolution of technical complaints and defects.Key Responsibilities:Analyse and rectify technical complaints and defects in vehicles.Implement service processes at channel partners.Develop secondary channels for service delivery.Conduct training for service...

VlaunchU is seeking a highly skilled Customer Experience Manager to join their team in Noida. Key responsibilities include:Key ResponsibilitiesProviding exceptional customer serviceDeveloping and maintaining strong relationships with clientsCollaborating with cross-functional teams to drive business growthRequirementsGood communication...

About the RoleAs a Customer Engineering Lead at BrowserStack, you will be part of a high-performing team that partners with Sales functions to deliver revenue growth. You will be responsible for leading technical discovery, RFP responses, and technical value proposition for Fortune 500 companies.Key ResponsibilitiesBe the architect and owner for the...

About UsBrowserStack is the world's leading software testing platform, empowering over two million tests every day across 19 global data centers. Our products enable developers to build bug-free software for the 5 billion internet users accessing websites and mobile applications through millions of combinations of digital environments—devices, browsers,...

About RateGain:RateGain is a leading provider of SaaS products that empower travel and hospitality companies to optimize their revenue management, distribution, and guest engagement strategies. With a global presence and a portfolio of innovative solutions, RateGain supports over 250,000 hotel properties worldwide, processing 240 billion rate and...