Lead Technical Implementation Specialist
2 weeks ago
Take your career to the next level with Fiserv, a global leader in Fintech and payments. As a Technical Implementation Specialist, you will play a crucial role in implementing various surround applications for Account processing core, working closely with our team of innovators.
Responsibilities:
- Analyse current system setup data, configure and verify it on new system based on discussions with clients.
- Take complete ownership of implementation work for assigned conversion/implementation.
- Manage multiple clients and adhere to project timelines.
- Monitor project progress by tracking activity, resolving problems, publishing progress reports, recommending actions in accordance with stated procedure.
- Assist management with planning and design of improvements to business processes.
- Utilize system and data to resolve business issues in the most effective manner.
- Analyse and identify root cause; provide input to solutions that lead to success of the project.
- Communicate progress and any potential problems to Project Manager for awareness and/or resolution.
- Maintain tools used to ensure efficiency and effectiveness of conversion process (system studies, timelines, and questionnaires).
- Work in late night shift (up to 11 PM IST) to provide overlap with US working hours.
- Provide post-implementation support for 2 weeks (US shift - timing will depend on time zone of client).
Requirements:
- B.Tech/MCA/MSC (IT/CS)/BCA/BBA
- 5 to 8 years of experience in IT Industry
- Excellent knowledge of Account Processing applications (US)
- Good understanding of Excel
- Good understanding of activities performed in conversion/implementation of core Banking application
- Knowledge of Banking domain
- Experienced problem-solving and data analysis skills
- Excellent verbal and written communication and interpersonal skills
Bonus Requirements:
- Experience supporting Banking Core Conversions
- Experience on Account Processing core is a plus
- Exposure to Banking and Financial Services industry with good understanding of Banking Products, Services & Procedures
- Strong analytical skills, good verbal and written communication skills, and ability to interact professionally with diverse group
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