Senior Technical Operations Specialist

1 month ago


Bengaluru, Karnataka, India Recex Full time
Job Role Overview

At Recex, we are seeking a highly skilled Senior Support Engineer to join our team. The successful candidate will be responsible for providing exceptional support to our Production Systems Group (PSG) team, ensuring the smooth operation of our trading systems.

Key Responsibilities
  • Incident Management: Provide 1st and 2nd line support to BAU incidents, ensuring timely resolution and minimal disruption to our systems.
  • System Integration: Introduce new markets into our trading systems, involving SQL and config changes across multiple databases and components.
  • Release Management: Follow the standard release procedure to roll out changes to the PSG and QA teams using Jupyter notebooks and Ansible.
  • Documentation: Ensure incidents and problems are appropriately tracked in the JIRA system, and contribute to the creation and improvement of system and process documentation.
  • Mentorship: Mentor junior members of the team, contributing ideas to improve existing processes and work with development teams to prioritize and release fixes.
Requirements
  • Technical Skills: Proficiency in Python, SQL, and Ansible, with experience in Jupyter notebooks and JIRA.
  • Soft Skills: Excellent communication and problem-solving skills, with the ability to work effectively in a team environment.


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