Customer Engagement Representative
4 weeks ago
At Dee Emm Mahindra, we are seeking a highly motivated and results-driven TeleCaller to join our team. As a TeleCaller, you will play a critical role in engaging with potential customers, promoting our products and services, and driving sales growth.
Key Responsibilities:- Outbound Calling: Make outbound calls to potential customers to introduce and promote our products and services.
- Product Knowledge: Develop and maintain in-depth knowledge of our products and services to effectively communicate their value and benefits to customers.
- Sales and Service: Engage in persuasive communication to convince customers of the value and benefits of our offerings, and provide excellent customer service to meet or exceed sales targets.
- Customer Interaction: Gather and update customer information, including contact details and preferences, and maintain accurate records of calls, sales, and customer interactions.
- Relationship Building: Follow up with customers via phone or email to nurture relationships and close sales.
Requirements:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and meet sales targets.
- Strong product knowledge and ability to effectively communicate its value and benefits.
- Ability to build and maintain relationships with customers.
What We Offer:
- A competitive salary and bonus structure.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
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