Customer Engagement Representative

4 weeks ago


Gurgaon, Haryana, India Dee Emm Mahindra Full time
Job Title: TeleCaller

At Dee Emm Mahindra, we are seeking a highly motivated and results-driven TeleCaller to join our team. As a TeleCaller, you will play a critical role in engaging with potential customers, promoting our products and services, and driving sales growth.

Key Responsibilities:
  • Outbound Calling: Make outbound calls to potential customers to introduce and promote our products and services.
  • Product Knowledge: Develop and maintain in-depth knowledge of our products and services to effectively communicate their value and benefits to customers.
  • Sales and Service: Engage in persuasive communication to convince customers of the value and benefits of our offerings, and provide excellent customer service to meet or exceed sales targets.
  • Customer Interaction: Gather and update customer information, including contact details and preferences, and maintain accurate records of calls, sales, and customer interactions.
  • Relationship Building: Follow up with customers via phone or email to nurture relationships and close sales.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet sales targets.
  • Strong product knowledge and ability to effectively communicate its value and benefits.
  • Ability to build and maintain relationships with customers.

What We Offer:

  • A competitive salary and bonus structure.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.


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