Data-Center Switching Support Specialist

1 week ago

Bengaluru, Karnataka, India beBeeNetwork Full time ₹ 1,04,000 - ₹ 1,30,878
Job Opportunity
  • Seeking an experienced Technical Support Engineer to provide expert support for Data-Center Switching solutions.

We are looking for a skilled professional who can work in a dynamic environment with a focus on delivering exceptional customer experiences.

  • The ideal candidate will be responsible for troubleshooting complex issues, demonstrating ownership of customer reported problems until resolution, and communicating effectively with various stakeholders.

Required Skills:

  • Excellent verbal and written communication, presentation, and customer handling skills.
  • Ability to logically troubleshoot complex high-impact problems.
  • Self-learner with a continuous development appetite.

Mandatory Qualifications:

  • Bachelor's degree in Computer Science or related field with 7+ years of relevant work experience.
  • Juniper JNCIE or CCIE in Routing & Switching is preferred.

Benefits include the opportunity to work on cutting-edge technologies, contribute to knowledge creation, quality improvement initiatives, and training activities.

This role requires a team player with flexible working hours and willingness to work weekends/holidays as per business requirements.

Key Technologies:

  • Switching Technology [xSTP, VRRP, LACP, Dot1x, COS, QOS].
  • IP and related protocols (ARP, ICMP, TCP, UDP, DNS, DHCP).
  • IP routing protocols (BGP, OSPF, RIP).
  • Multicast related protocol [IGMP, IGMP-snooping, PIM].
  • Scripting skills like Python, Perl, or Shell (bash, ksh, csh) would be beneficial.

Why This Role?  

This position offers a chance to leverage technical expertise in a dynamic environment, collaborate with cross-functional teams, and make a meaningful impact on customer satisfaction.

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