Operational Excellence Leader

9 hours ago


Nagpur, Maharashtra, India Urich Grace Infrastructure Pvt Ltd Full time

Urich Grace Infrastructure Pvt Ltd, a leading real estate company in Nagpur, Maharashtra, seeks an experienced Operational Excellence Leader to drive efficiency and maintain high standards in its projects.

About the Role

The Operational Excellence Leader - Operations will oversee the day-to-day operations of multiple real estate projects, ensuring effective management and execution of various construction activities. This role focuses on operational excellence, maintaining high service standards, optimizing processes, and leading cross-functional teams to achieve business goals.

Key Responsibilities
  • Operational Management:
       • Oversee daily operations of multiple real estate projects, including residential, commercial, and retail properties.
       • Manage property upkeep, repairs, and preventive maintenance.
       • Ensure safety, regulatory compliance, and legal standards are met.
  • Team Leadership:
       • Lead, mentor, and manage teams across different properties, ensuring high performance.
       • Coordinate with sales, marketing, and finance teams to optimize overall performance.
  • Client and Stakeholder Relations:
       • Build and maintain strong relationships with clients, investors, vendors, and contractors.
       • Address tenant or client issues promptly to ensure customer satisfaction.
  • Budget and Financial Management:
       • Oversee budgeting, cost management, and financial planning for operations.
       • Review operational expenses, evaluate cost efficiency, and implement cost-saving measures.
  • Process Improvement and Strategy:
       • Develop and implement operational strategies to improve service quality, tenant satisfaction, and operational efficiency.
       • Analyze market trends and provide recommendations for operational improvements or new projects.
  • Reporting and Analysis:
       • Prepare and present regular reports to the senior management team.
       • Analyze performance data and key operational metrics to guide business decisions.
Requirements
  • Educational Background:
       • Bachelor's degree in Engineering.
       • Master's degree in Engineering.
       • MBA is preferred but not mandatory.
  • Experience:
       • 8-12 years of experience in operations management within real estate or a related industry.
       • Prior experience in managing large-scale property operations or portfolios.
       • Proven track record of managing budgets, operations teams, and stakeholder relationships.
  • Skills and Competencies:
       • Budgeting expertise
       • Strong leadership and team management skills.
       • Excellent communication and interpersonal abilities.
       • Proficiency in operations software, budgeting tools, and reporting systems.
       • Strong analytical, problem-solving, and decision-making skills.
       • High attention to detail and ability to work under pressure.

This role is designed for an operationally focused leader who can drive efficiency, maintain high standards, and contribute to the overall success of the firm's projects and services.


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