Technical Expert

4 days ago


Pune, Maharashtra, India Sampoorna Consultants Pvt. Ltd Full time
About Us

Sampoorna Consultants Pvt. Ltd is a leading provider of technical expertise in the software and Telco industries.

Job Description

We are seeking an experienced Technical Expert to join our team. This role will be responsible for providing technical support and guidance to our clients across the globe.

Key Responsibilities
  • Provide technical support and troubleshooting for complex network and system issues.
  • Collaborate with cross-functional teams to resolve technical problems.
  • Develop and maintain documentation and knowledge base articles.
  • Stay up-to-date with industry trends and technologies.
Requirements

To be successful in this role, you will need:

  • At least 4-10 years of experience in technical support or a related field.
  • Strong practical Unix/Linux operations, administration, and troubleshooting skills.
  • TCP/IP and networking knowledge, including OSI layers 2-7.
  • Experience with SQL, LDAP, or RDBMS databases.
  • Familiarity with monitoring and reporting tools such as Grafana, Kibana, and Splunk.
  • Public cloud and virtualization experience, preferably with AWS or OpenStack.
  • Understanding of CI/CD, Kubernetes, Ansible, Jenkins, and DevOps concepts.
  • Proven scripting skills in Shell, Perl, or Python.
  • Excellent problem-solving and communication skills.
What We Offer

In addition to a competitive salary, we offer:

  • A dynamic and collaborative work environment.
  • Ongoing training and professional development opportunities.
  • A comprehensive benefits package.

We estimate the salary for this role to be around $120,000 per year, depending on location and experience.



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