Customer Service Advocate

1 month ago


Hyderabad, Telangana, India SMI STAFFING SERVICES Full time

Job Title: Customer Service Advocate

Overview: We are seeking a highly skilled and motivated Customer Service Advocate to join our team at SMI Staffing Services. The ideal candidate will be responsible for providing top-notch customer support and ensuring that our clients receive exceptional service.

Key Responsibilities:

  • Communicate effectively with customers via various channels to resolve their inquiries and issues
  • Provide accurate and timely information regarding our products and services
  • Work collaboratively with internal teams to meet customer needs
  • Enter data into our systems with precision and accuracy

Requirements:

  • Fresh graduates and experienced professionals are welcome to apply
  • At least 1-3 years of relevant work experience
  • Excellent communication and interpersonal skills
  • Candidates residing within 15 kilometers of Nanakramguda are preferred
  • Ability to multitask, organize, and prioritize tasks efficiently

Benefits:

  • 5-day workweek with 2 days of rotational leave
  • Complimentary shuttle service and home pickup/drop


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