Customer Service Representative

13 hours ago


Bhopal, Madhya Pradesh, India IGT Solutions Full time

The Customer Service Representative role at IGT Solutions is a fantastic opportunity for individuals who are passionate about delivering exceptional customer experiences. This position plays a crucial part in ensuring the smooth operation of airline processes, handling passenger services, ticketing, reservations, and flight operations.

Key Responsibilities include:

  1. Ticket Management
  • Process ticket bookings, cancellations, and changes
  • Ensure accurate entry of passenger information and fare details
Passenger Support
  • Address passenger inquiries and resolve issues related to bookings, flight schedules, and service requests
Record Keeping
  • Maintain accurate records of transactions and generate reports as required by management

This is an excellent opportunity for freshers or experienced professionals to showcase their skills and grow with our dynamic team. We offer a competitive salary package, commensurate with industry standards, taking into account the location and requirements of the role.

Eligibility criteria include:

  • 0-4 years of experience
  • Graduate degree
  • Excellent communication skills

We are committed to creating an inclusive environment where everyone feels valued and respected. Our company values diversity and strives to provide equal opportunities to all individuals based on job-related qualifications and ability to perform a job without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status.



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