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Airport Services Officer

1 month ago


Cochin, Kerala, India IndiGo Full time

Candidates must meet the essential requirements to succeed in this role.

Position Overview:

We are seeking a skilled and dedicated Airport Services Officer, Customer Service Representative, or Executive Officer - Air Operations to join our team.

Key Responsibilities:

1. Ensure eligibility criteria are met by possessing a minimum graduation qualification from a recognized board or university.

2. Demonstrate good communication skills and customer service aptitude, with the ability to work in rotational shifts and under pressure.

3. Possess airport operations experience, with a preference for candidates without visible tattoo marks or body art.

4. Meet the age requirement of 18 to 27 years.

Required Documents:

  • Passport (issued in 2020 or later) and police clearance letter (issued in 2022)
  • Pan Card
  • Aadhar Card with date of birth clearly mentioned
  • Degree certificate (only graduates with degree certificates are eligible)
  • Aviation Experience candidates – relieving letter, AEP surrender copy, and latest payslips

Essential Requirements:

  • For Customer Service: Good communication and pleasing personality
  • For Security: Adaptability to all weather conditions and willingness to work at the terminal or apron
  • For Ramp: Adaptability to all weather conditions and willingness to work at the terminal or apron

Preferred Requirements:

  • For Customer Service: Well-versed in customer dealing
  • For Security: BASIC AVSEC, Screener, and NCC Background
  • For Ramp: Load & Trim License and science background

Important Note:

IndiGo does not charge any money for interviews or recruitment, and all official communications will be sent from official email ids only.