Master Trainer for Mortgage Process Excellence
4 days ago
About This Opportunity:
We are seeking a highly experienced and skilled Master Trainer to join our team at Mphasis. As a Master Trainer, you will play a pivotal role in designing, developing, and delivering training programs that meet the business needs of our mortgage process.
Job Overview:
The successful candidate will have extensive experience in mortgage originations, with a proven track record of delivering training solutions that drive business results. You will work closely with stakeholders to identify training needs, develop effective training strategies, and optimize training processes for maximum efficiency.
Key Responsibilities:
- Design, develop, and deliver comprehensive training programs on mortgage processing and related topics
- Conduct needs assessments to identify training gaps and develop targeted training solutions
- Collaborate with subject matter experts to create engaging and interactive training content
- Measure training effectiveness and make data-driven decisions to improve future training initiatives
- Manage training logistics, including scheduling, venue setup, and equipment provisioning
Requirements:
- Mortgage industry experience with expertise in loan processing and initial underwriting in US residential mortgage
- Excellent presentation and communication skills, with ability to engage diverse audiences
- Strong analytical and problem-solving skills, with ability to interpret training metrics and make data-driven decisions
- Experience with instructional design and adult learning principles
- Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines
Desirable Qualifications:
- Certification in mortgage industry or related field
- Experience with training management systems and e-learning platforms
- Knowledge of adult learning theories and instructional design models
Salary Estimate:
The estimated salary for this role is ₹1,200,000 - ₹1,800,000 per annum, depending on experience and qualifications.
Why Choose Us:
Mphasis offers a dynamic and supportive work environment, with opportunities for career growth and professional development. We prioritize employee engagement, diversity, and inclusion, and strive to provide a healthy work-life balance for all employees.
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