Customer Experience Specialist

20 hours ago


Kolkata, West Bengal, India Design Cafe Full time

Design Cafe is a renowned interior design firm seeking a Customer Experience Specialist to join our team in Kolkata. This individual contributor role presents an exciting opportunity for someone with experience in inside sales or similar.

Key Responsibilities:

  • Build and maintain strong relationships with prospects to drive sales
  • Own the customer experience from initial interaction to closure, ensuring seamless communication and world-class service
  • Achieve sales targets through effective collaboration with a talented group of interior designers

About Us:

At Design Cafe, we pride ourselves on delivering exceptional experiences for our customers. Our ideal candidate will possess prior experience in managing customer relationships, owning the sales funnel, and driving sales closure with clear targets.

Requirements:

  • A graduate in any stream with regular education (10+2+3)
  • Minimum 3-4 years of experience in inside sales and B2C sales
  • Excellent written and verbal communication skills
  • Strong listening and presentation skills
  • Prior experience in Interior Design Firms, Real Estate, Ed tech, Retail, or Automotive industries

Compensation:

We offer an estimated salary of ₹600,000 - ₹800,000 per annum, commensurate with experience.



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