Travel Experience Manager

1 week ago


Coimbatore, Tamil Nadu, India Thrillophilia Full time

Thrillophilia is seeking a highly motivated Travel Experience Manager to lead our sales team in Jaipur. As a key member of our organization, you will be responsible for driving revenue growth, ensuring customer satisfaction, and meeting business targets.

About the Role

This role requires a strong leader with excellent communication and negotiation skills to manage a team of sales executives, develop strategies to convert leads into sales, and maintain relationships with clients.

Key Responsibilities:
  1. Team Management
  • Lead, mentor, and motivate a team of sales executives to achieve individual and team sales targets.
  • Conduct regular team meetings to monitor progress, share updates, and resolve challenges.
  • Train new team members on sales techniques, CRM tools, and company processes.
  1. Sales Operations
  • Develop and execute strategies to convert leads into sales, focusing on both domestic and international travel packages.
  • Monitor and analyze sales metrics to identify areas for improvement.
  • Handle escalations to ensure seamless customer experience and resolve issues promptly.
  1. Client Relationship Management
  • Build and maintain strong relationships with clients, ensuring a high level of satisfaction and repeat business.
  • Collaborate with internal teams to tailor travel packages according to customer preferences.
  1. Process Optimization
  • Implement and improve sales processes to enhance efficiency and productivity.
  • Utilize CRM tools to manage leads, track performance, and maintain accurate records.
  1. Target Achievement
  • Set, monitor, and achieve monthly and quarterly sales targets.
  • Collaborate with management to design and implement campaigns for lead generation and revenue growth.

The ideal candidate should have at least 4 years of experience in sales, with a proven track record of achieving and exceeding sales targets, and a bachelor's degree in Business Administration or a related field.



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